21GRAMS - Creative Director, Copy

Description

The agency is a full-service healthcare advertising firm that is part of a global healthcare communications and marketing group, serving pharmaceutical and biotech clients, including some of the largest players in those industries.

The company combines scientific depth, human-centred creative work and AI-driven insight, and it is recognised as a Great Place to Work certified employer.

The team is growing and works on the belief that healthcare should feel more human, creating work that changes behaviour and improves outcomes.

Responsibilities

• Lead creative work with a clear sense of what strong work looks like, and guide teams toward it.
• Be a skilled practitioner of copy and art, and give feedback and oversight on both.
• Begin looking for ways to grow business organically.
• Oversee several brands, adjusting the level of support for each based on its scope, creative potential and business needs.
• Own the brands in your group and answer for all the work produced, making sure it drives growth for clients.
• Oversee creative work on your brand(s), enforce creative standards, and make sure all copy is delivered efficiently, consistently and accurately.
• Present with confidence and build a clear case for ideas, selling them in and defending them to stakeholders such as the internal team, the marketing team and the PRC team.
• Regularly contribute ideas, such as tactics and concepts, that reach client presentations, and start giving input on larger workstreams like concepting and tactical planning.
• Supervise the work and career development of one or more copywriters on your brand(s).

Requirements

• 10+ years of copywriting in healthcare or pharmaceuticals.
• Agency experience in the healthcare or pharmaceutical industry is required.
• A portfolio or PDF of relevant work samples is required.
• You live the company values of best together, impact obsessed, excellence expected, evolve always, and accountability with an "I", in how you work and lead.
• You bring an optimistic, solutions-focused approach, taking ownership and looking for ways to make a real impact for clients, colleagues and communities.
• You adapt well and stay resilient as your scope and priorities shift in a fast-moving, changing environment.
• You are proactive, driven and resourceful, with strong prioritisation skills, curiosity, and a habit of using data to guide decisions and results.
• You are excited by innovation and the potential of AI, keen to test new tools, find ways to work smarter, and promote responsible AI use that delivers business value.

Conditions

The role can be fully remote within the United States, or based in any of the U.S. offices: New York City, Boston, Chicago, Lambertville NJ, San Francisco or Carmel IN.

Where you are located within a one-hour commute of an office, you attend in person two days per week, either at the office or when working onsite with clients.

Employees in areas without a nearby office may work remotely and meet up periodically through the year for collaboration, learning and team connection.

Some teams and regions, including certain UK operations, require regular in-office presence, and arrangements vary by role and location.

Your recruiter will explain the expectations for your role during the interview process. Flexibility needs can be discussed with your recruiter and HR.

The base salary range is stated in the posting, and pay is set using job-related, non-discriminatory factors such as experience, skills, qualifications, location and internal parity.

The company may update compensation and benefits programmes at any time.

Benefits

• Tailored regional benefits and perks, including a comprehensive benefits package beyond base salary.
• Free snacks in offices in key markets.
• Generous holiday and paid time off.
• Options for private medical, dental and vision plans.
• Support for saving for the future.
• Mental wellness coaching and support.
• Access to more than 13,000 online classes through LinkedIn Learning.