Trading Systems Engineer - Global Options

Description

The firm is a diversified trading company with more than 30 years in the business. It trades its own capital and carries its own risk, and it combines strong technology with strong people to work in markets worldwide.

It is headquartered in Chicago with offices across the U.S., Canada, Europe and Asia. It trades Fixed Income, ETFs, Equities, FX, Commodities and Energy in all major global markets, and has also moved into real estate, venture capital and cryptoassets.

The Global Trade Support team supports many proprietary and third-party trading systems, along with proprietary middle and back-office systems. The team serves trading groups around the world in equities, fixed income and cryptoassets, handling application support in test and production, software deployment and configuration, and system monitoring.

Responsibilities

• Help the team build strong production support, reliable software deployment and configuration processes, and proactive monitoring that catches problems early, reduces downtime and speeds recovery from incidents.
• Keep trading systems available so the team does not miss key trading opportunities.
• Support production systems for trading groups across asset classes and regions, running on a mostly Linux and some Windows multi-platform environment.
• Build proprietary automation and monitoring tools, and use third-party technology where it fits.
• Investigate production incidents caused by internal systems or by external factors such as markets, data feeds and telecom lines.
• Automate configuration and rollout procedures to cut manual errors and keep change management clean.
• Maintain core market connectivity and handle exchange correspondence on order activity, connectivity and other technical issues.
• Work with traders, DBAs, developers, back office, QA, infrastructure, technical support, business development and management teams worldwide.
• Explain core trading and back-office systems to end users and developers so they use the tools correctly and efficiently.
• Write documentation covering standard procedures, troubleshooting cases and system architecture.
• Coordinate with other global support teams to keep support consistent and continuous across a 24x7 operation.

Requirements

• Strong troubleshooting ability, including solving problems that have no predefined runbook.
• Past experience supporting high performance applications, monitoring processes and troubleshooting them.
• Past experience supporting equities or equity options trading.
• Past experience with FIX protocol and other exchange protocols.
• Script development experience is a plus.
• SQL skills covering queries, updates, table creation and basic database maintenance.
• Experience supporting Linux and Windows platforms in a large-scale production environment.
• Experience supporting electronic trading systems. Prior work at a proprietary trading firm is preferred.
• Working knowledge of network communications, including multicast networking.
• Some schedule flexibility to keep the team covered, and rotating on-call duty.
• A B.S. in Computer Science or an equivalent degree.
• Self-motivated and curious, with a drive to keep learning and improving production support.
• Strong ownership, accountability and reliability, and you follow through.
• Composure under pressure and tight deadlines, and the ability to juggle tasks and switch context quickly.
• Strong organization, with the ability to plan and set priorities.
• Strong written and verbal communication, able to keep conversations clear and concise with many different people.
• Ability to quickly bring prior context to troubleshooting and communication.

Conditions

The annual base salary is $175,000 to $225,000, set by experience, qualifications and relevant skills.

The role is eligible for an annual discretionary bonus.

Work involves rotating on-call coverage and a flexible schedule.

The firm is an equal opportunity employer.

Benefits

• Group medical, pharmacy, dental and vision insurance.
• 401k with a discretionary employer match.
• Short and long-term disability, life and AD&D insurance.
• Health savings accounts and flexible spending accounts.