Technical Document Writer

Description

Company:

Tapestry - G0G

Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide.

As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused, family-oriented culture of a small business where your contributions truly matter.

Tapestry Solutions, a part of Boeing Global Services BGS, is seeking a Technical Document Writer (Technical Product Delivery Specialist) in Hazelwood, MO for the Department of Navy Tomahawk Land-Attack Missile program. The Tomahawk program is expanding to include additional US and foreign customers and will remain relevant for many more years. This position is essential for helping Tapestry Solutions and our customers navigate this expansion.

The successful Technical Product Delivery Specialist will act as a bridge between technical teams, including Software Engineering and Product Security, and Mission Planners. The specialist will help translate complex technical information into accessible, actionable content, supporting product usability, reducing user confusion, and improving customer satisfaction. All work will be performed on a classified network.

Position Responsibilities:

Work with developers, testers, subject-matter experts, and end users to learn the Tomahawk Planning System (TPS) software’s capabilities, workflows, interfaces, and limitations

Develop, revise, and maintain clear, accurate software user manuals and other technical documentation, such as administrator guides, installation and configuration guides, troubleshooting procedures, and release notes

Participate in Program Increment (PI) planning, requirements reviews, software demonstrations, and Mission Planner User Events to identify software changes, new or modified capabilities, and defect fixes that require updates to the software user manual

Translate complex technical concepts into task-focused instructions appropriate for Tomahawk Mission Planners

Create and maintain documentation plans, outlines, procedures, illustrations, and other supporting materials

Validate documentation against the software and approved requirements; incorporate feedback and track reviews and approvals.

Manage document versions, changes, and traceability in accordance with program, customer, and configuration-management processes

Follow applicable security, classification, handling, marking, and information-protection requirements when creating, reviewing, storing, and distributing documentation

Coordinate with engineering, quality, cybersecurity, training, and program teams to ensure documentation is consistent and delivered on schedule

Basic Qualifications (Required Skills/Experience):

Active U.S. Secret clearance with the ability to obtain a TS/SAP

Authoring Tool Experience

Prior experience developing writing software or technical documentation

Strong written communication skills and the ability to simplify complex technical concepts

Collaboration and interpersonal skills for working effectively with multidisciplinary teams

Attention to detail and adherence to style guides and documentation standards

Project management abilities to handle multiple documentation tasks and deadlines

Preferred Qualifications (Desired Skills/Experience):

Adobe FrameMaker Experience

Adobe Acrobat Pro

Advanced Microsoft Word skills

Drug Free Workplace:

We are a Drug Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This is not an Export Control position.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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Conditions

We strive to deliver a total rewards package that will attract, engage, and retain the top talent. Elements of this package include competitive base pay and variable compensation opportunities.

We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and other programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire.

Pay is based upon candidate experience and qualification, as well as market and business considerations.