Technical Consultant

Description

The company is a global healthcare technology business with a mission to relieve pain, restore health and extend life. It has about 95,000 employees across more than 150 countries and its medical technologies serve over 72 million patients a year.

The role supports the adoption and rollout of Robotic-Assisted Surgery (RAS) systems. It suits an experienced medical device professional who combines technical knowledge, clinical support and customer engagement.

The company is a rapidly growing international healthcare business changing surgical care with new technology.

The position is based in Prague, Czech Republic, with about 60-70% travel across the region.

You will work with surgeons, clinical teams, hospital stakeholders and internal commercial partners to drive successful deployment, training and use of robotic surgical solutions.

Responsibilities

• Act as the main technical and clinical expert for RAS solutions across the customer journey.
• Build and keep strong, long-term relationships with surgeons, healthcare professionals, hospital staff and other key stakeholders.
• Give technical and clinical support during demonstrations, installations, evaluations and customer onboarding.
• Deliver on-site training, education and procedural support so robotic surgery systems are used safely and effectively.
• Work with sales colleagues on customer engagements, showing the clinical and technical value of RAS solutions.
• Provide technical consultation and application support to customers and internal teams, and be on call when customer needs require it.
• Support product launches and clinical programs, and take part in scientific, educational and customer events, including presentations and workshops.
• Help improve processes and share best practices to strengthen clinical support and the customer experience.

Requirements

• Hold a bachelor's degree in biomedical engineering, mechatronics engineering, clinical engineering or a related technical field.
• Have at least 3 years of medical device industry experience, preferably in operating room settings or minimally invasive surgery.
• Speak fluent English and Slovak.
• Preferred: experience supporting capital equipment, ideally in surgical, robotic, imaging or other complex medical technology settings.
• Preferred: strong technical aptitude and the ability to explain complex technologies to clinical and non-clinical audiences.
• Preferred: excellent communication, presentation and relationship-building skills.
• Preferred: ability to work independently and collaborate well in cross-functional teams.

Conditions

Location: Prague, Czech Republic, with about 60-70% travel across the region.

The statements above describe the general nature and level of the work, and are not a complete list of duties and skills.

Equal opportunity: the company does not discriminate on the basis of protected characteristics.

Benefits

• Competitive salary and flexible benefits package.
• A wide range of benefits, resources and compensation plans to support you at each career and life stage.
• Pay range in Czechia: 760,800.00 CZK to 1,141,200.00 CZK.
• Final salary within this range is set by objective, job-related criteria, including relevant experience, skills and qualifications, under the company's compensation framework.