Technical Consultant, Cardiac Rhythm Management

Description

The company is a global healthcare technology business with about 95,000 employees in more than 150 countries, and its devices reach over 72 million patients a year.

Cardiac Rhythm Management (CRM) is a core business that diagnoses, monitors and treats cardiac rhythm disorders and heart failure. Its range covers implantable cardiac monitors, pacemakers, implantable cardioverter defibrillators, cardiac resynchronization therapy devices and remote monitoring solutions.

The CRM team works with healthcare professionals on patient care through clinical expertise, technical support, education and help adopting new technology.

This is a remote, field-based role covering Antwerp, Limburg, Flemish Brabant and Brussels. You will visit customers regularly and work closely with Account Managers, Clinical Specialists, Marketing and Business Operations. Domestic travel of up to 90% is expected.

As the clinical and technical expert for the CRM portfolio in your territory, you will help healthcare professionals with implants, follow-up care, troubleshooting and education, and help customers get the most clinical value from the company's technologies.

Responsibilities

• Give clinical and technical support for CRM devices during implants, follow-up visits and troubleshooting.
• Build and keep working relationships with cardiologists, electrophysiologists, nurses, technicians and other hospital staff.
• Run product training and education for healthcare professionals and internal colleagues.
• Solve device performance and clinical problems both in and outside the procedure room.
• Work with Account Managers to find customer needs and growth opportunities.
• Help introduce and adopt new CRM technologies in your assigned accounts.
• Work with Sales Representatives and Business Operations on inventory, consignment stock and fixed asset management.
• Keep up to date on CRM products, therapies, clinical evidence and competitor moves.

Requirements

• A bachelor's or master's degree in biomedical engineering, nursing, technical nursing or a related healthcare or engineering field, plus 3+ years in a clinical, technical or field-based MedTech role.
• At least 3 years supporting healthcare professionals in cardiology, cardiac rhythm management, electrophysiology or a related clinical specialty.
• Fluent written and spoken Dutch, French and English.
• Experience delivering technical product training and customer education.
• Ability to travel extensively within Belgium, up to 90% of your working time.
• Optional: experience supporting implantable cardiac devices, cardiac rhythm management therapies or electrophysiology procedures.
• Optional: fluency in French.
• Optional: experience troubleshooting medical device technologies in a clinical setting.
• Optional: knowledge of hospital inventory management, consignment stock or fixed asset management.
• Optional: experience working with commercial teams to support product adoption and customer growth.

Conditions

Remote, field-based role across Antwerp, Limburg, Flemish Brabant and Brussels, with up to 90% domestic travel.

Belgium salary range: 53,920.00 EUR to 80,880.00 EUR.

The company is an equal opportunity employer.

Benefits

• A competitive salary and flexible benefits package.
• A wide range of benefits, resources and compensation plans to support you at every career and life stage.
• Share in the success you help create.