Staff Product Manager

Description

The company is hiring a Staff Product Manager based at 1375 Crossman Avenue, Sunnyvale, CA 94089.

This role carries no direct reports.

Responsibilities

• Own a feature from requirements and research through metrics, specifications, build, testing, KPIs and launch.
• Write technology PRDs that split detailed requirements into system needs and UX needs.
• Work with engineers to check solutions across every dependent system, then settle the technical solution and design.
• Set UX requirements and review user-experience mocks with the UX team.
• Support user research by running prototype tests, interviewing users and running surveys.
• Guide new features through design, build and testing, including end-to-end and beta testing, launch, test result analysis and staged rollouts.
• Set success measures and target KPIs for each feature, then monitor results with the analytics team and quantify business impact.
• Find new product and growth openings through data analysis, market and competitor research and driver feedback, and feed them into the roadmap.
• Analyze metrics in Splunk, Quantum Metrics and Tableau to spot trends, gaps and insights that guide product decisions.
• Build roadmaps of several initiatives, ranked by effort and estimated impact, and spread them across quarters and sprints.
• Build working relationships with engineering, UX, research, analytics and program teams, align priorities to business goals, communicate roadmaps and secure executive buy-in.
• Review new requirements with legal, business, operations and other product teams so everyone agrees before designs are final.
• Send launch emails covering what shipped, key metric results and next steps.

Requirements

• A master's degree or equivalent in business administration, computer science, engineering or a related field, plus 5 years of product management experience; OR a bachelor's degree or equivalent in one of those fields, plus 7 years of product management experience.
• Experience defining detailed product solutions with system flow charts and user journeys.
• Experience reviewing product solutions with stakeholders.
• Experience specifying the user experience needed for UX mocks.
• Experience setting success metrics for new features to measure success and impact.
• Experience reviewing UX mocks alongside user studies, including prototype testing.
• Experience running industry and competitive analysis to inform roadmaps and opportunities.
• Experience finding product gaps through metric deep dives and funnel analysis.
• Experience preparing quarterly roadmaps tied to OKRs and KPIs.
• Experience writing launch announcements that cover key features, metric impact and contributors.
• Experience reporting weekly metric trends and issues to stakeholders and leadership.
• Experience doing root cause analysis through deep dives.
• Experience writing product requirements based on technical systems.
• Experience shaping product and business strategy through deep dives into industry trends and customer needs.
• Experience beyond the stated minimum is accepted, as long as it covers the skills above.

Conditions

Salary range is $174,138/year to $286,000/year.

Additional compensation includes annual or quarterly performance incentives.

Eligibility for some benefits depends on job classification and length of employment.

Benefits are subject to change and may follow the terms of a specific plan or program.

Details on benefits and eligibility are available from the company.

The company practices equal opportunity hiring.

The company runs a drug-free workplace with zero tolerance for illegal drugs and alcohol on the job.

Benefits

• Competitive pay plus performance-based incentive awards.
• Medical, vision and dental coverage.
• 401(k), stock purchase and company-paid life insurance.
• PTO including sick leave, parental leave, family care leave, bereavement, jury duty and voting time.
• Short-term and long-term disability, education assistance with 100% company-paid college degrees, company discounts, military service pay and adoption expense reimbursement, among others.