Staff Product Manager, Technical

Description

The company is an applied AI engineering firm. It designs and ships AI co-workers that plug into client operations and produce measurable results.

The firm works on AWS, pairs deep UX capability with senior engineering talent, and aims to get AI into production quickly and keep it running there.

Founded in 2009, it has delivery centers in Canada, the United States, Eastern Europe, and Latin America. Its teams have 15+ years of experience on average.

Clients include firms in consumer products and retail, education, energy, financial services, healthcare, and manufacturing, among others.

This is a Staff Product Manager, Technical role. You will set product strategy and lead delivery on major client engagements.

You will be the senior product lead on a cross-functional team, setting direction, aligning people, and owning results from discovery through delivery. You will work with client leadership, mentor other PMs, and handle the hardest product problems.

The firm ships production-ready AI in 30 to 45 days. That pace depends on someone keeping the client central, caring about detail, and not letting speed override clarity.

The team looks for people who act like owners, are direct and honest, care about craft, learn fast, are resourceful under constraints, and treat client businesses as their own.

Responsibilities

• Set product strategy and vision for major client engagements, tied to client goals and business outcomes.
• Own the roadmap from start to finish, prioritizing by business value, technical limits, and delivery timelines.
• Lead complex discovery and problem framing with senior client stakeholders so the right problems are defined before anything gets built.
• Define product success metrics and use data to judge outcomes, guide priorities, and keep improving.
• Align engineering, design, delivery, and strategy so complex engagements keep moving.
• Use AI tools such as Claude to speed up discovery, research synthesis, and documentation.
• Serve as a trusted advisor to client leadership and a dependable strategic partner on product direction.
• Present strategy, trade-offs, and recommendations clearly and confidently to executives.
• Run complex stakeholder working sessions, workshops, and decision forums across large, multi-stakeholder organizations.
• Set product delivery standards and practices on the engagements you support.
• Mentor senior and mid-level PMs on product thinking, client skills, and delivery impact.
• Act as the escalation point for complex product, scope, and prioritization problems.

Requirements

• 7+ years in product management, with a strong consultative background.
• Proven ability to define product strategy and vision for complex digital engagements.
• Deep experience running discovery, roadmapping, and delivery with many stakeholders.
• Strong executive communication and client advisory skills.
• A record of driving cross-functional alignment and influencing without formal authority.
• Experience defining and tracking product success metrics.
• High accountability, ownership, and follow-through.
• Proficiency with discovery, roadmapping, and delivery tools such as Jira, Productboard, Amplitude, or Miro.
• Deep hands-on use of AI tools such as Claude for discovery, research synthesis, and documentation.
• Prior exposure to building or shipping AI or ML products.
• Consulting or professional services delivery background.
• A clear view on how AI is changing product management, and a willingness to keep learning as the firm does.
• Helpful extra: comfort prototyping with AI tools such as Claude, Claude Code, Cursor, or GitHub Copilot to test product hypotheses before engineering invests in them.
• Helpful extra: working fluency in GenAI basics, including LLMs, RAG, prompt and context engineering, and where models fail, enough to ask the right product questions with engineering and clients.
• Helpful extra: hands-on contribution to AI-powered products, such as features, prompts, or evals, even informally, and interest in leading AI product work over time.
• Helpful extra: vertical depth in one or more of consumer products and retail, education, energy, financial services, healthcare, or manufacturing.

Conditions

The salary range for this role is $160,000 USD to $210,000 USD ($175,000 CAD to $220,000 CAD).

The range reflects possible pay at the time of posting. The actual pay may be higher or lower, and the range may change.

Placement within the range depends on factors such as education, qualifications, certifications, experience, skills, seniority, location, performance, shift, travel requirements, sales or revenue metrics, collective bargaining agreements, and business needs.

Benefits

• Paid time off.
• Medical, dental, and vision insurance.
• 401(k) for eligible employees.