Staff Product Designer - Wise Business

Description

The company is a global technology company that builds ways to move and manage money internationally, aiming for low fees, simple use and fast operation.

You will join the Business Chapter and help shape the company Business product, working within the Business Account Management Squad.

The work centres on helping business customers send and receive money globally, with less financial admin and manual bookkeeping.

Business customers are often several people. Your designs must work for business owners, finance managers, employees, accountants, or a mix of these roles across shared workflows.

Your work focuses on deepening product use and earning trust, so that the company becomes a business's everyday account.

You report to the Group Design Lead and work with product managers, content designers, researchers, engineers and analysts.

Responsibilities

• Own design problems in your team, working through the detail to produce solutions that balance designing ahead with delivering smaller increments of value.
• Build a deep understanding of the unmet needs of business users and show how the company experience can meet them.
• Shape the now, next and future states of the experience, and hold the work to the outcomes the team has committed to.
• Apply systems thinking and work with other teams so the product forms one coherent experience.
• Build a clear long-term direction backed by evidence, and use it to shape the roadmap.
• Raise design quality across the squad through feedback, critiques and skill shares.
• Mentor other designers in your squad.
• Collaborate with designers across the company to deliver consistent, scalable experiences.
• Use AI in your daily work where it genuinely helps, and show the team how it is used well.

Requirements

• You have been the most senior designer on a complex product area, owning unclear problems from start to finish. Scope matters more than job title.
• You think in systems and have designed work that had to function across many markets, formats or edge cases without splintering into one-off solutions.
• You make decisions using data and customer insight, and can explain them clearly and credibly to senior stakeholders.
• You have a portfolio of well-crafted, high-impact work that solves real, complex problems for real people.
• You prototype early, explore several approaches, and lay out trade-offs well enough to win senior stakeholders over.
• You hold a high craft bar, have strong visual skills, and have worked with design systems to produce scalable work.
• You help the designers around you improve. You work openly, give direct feedback and share credit.
• You already use AI tools in your practice and have a clear view of where they help and where they do not.

Conditions

The team is international, and the company works to be diverse, equitable and inclusive.

Equal-opportunity statement: the company welcomes applicants of all backgrounds.