SRE Engineer

Description

The company helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.

If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how the company can accelerate your career so you can shape the future.

Madrid Office - Hybrid: 4 days in the office, 1 day working from home

About the role

Resilience Engineering helps the company’s products and services behave the way they are intended to behave. We work in two areas: In prevention, we give engineering teams the tooling, processes and guidance to make services production ready: SLOs, measurable recovery targets (RPO and RTO), and disaster recovery plans that are actually rehearsed. In remediation, we build the tooling and practices to detect incidents quickly, recover from them, and learn from them. You will join as an engineer, and your work will be measured on the reliability of the services you improve.

The company delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.

Since its founding in 2009, the company has always been a fast-growing leader in fintech. Today, we bring together 2000+ Eburians across nearly 70 cities and we’re always looking to add to our team.

At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.

The opportunities at the company are as diverse as our people, ranging from business development to engineering roles across our tech pillars.

We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At the company, you can be whoever you want to be and still feel a sense of belonging no matter your story.

Important Security Notice for Job Applicants:

The company only accepts applications via official the company channels. We will only contact you from an @ the company's site domain. Always check the emails you receive from us, and note that we will never request payment for any part of the recruitment process. Stay safe and report suspicious activity.

Notice to Recruitment Agencies and Search Firms:

AI Transparency Statement:

The company uses Artificial Intelligence (AI) and automated tools to help streamline certain parts of our recruitment process, however, these tools are strictly for administrative efficiency. All hiring decisions, including application reviews, shortlisting, and final selections are evaluated and conducted by human talent acquisition professionals and hiring managers.

Responsibilities

• Define and track SLOs and error budgets with product teams, starting with Tier 1 services
• Build and maintain monitoring, alerting and on-call tooling
• Find single points of failure and work with owning teams to remove them
• Run and improve incident response, postmortems and follow-up of action items
• Plan and run recovery and failover exercises, and record the results as evidence
• Build a resilience scorecard so teams can see how ready their services are
• Automate repetitive work, including exploring AI-assisted triage over our knowledge base
• Write guidelines and coach teams on reliability practices
• What you bring
• Experience in SRE, DevOps, platform or production engineering on live services
• Hands-on experience with observability tooling, alert design and on-call practices
• Solid scripting or programming skills (Python, Go or similar) and infrastructure as code
• Familiarity with cloud platforms (AWS preferred), Kubernetes or similar
• Experience running incidents and writing blameless postmortems
• Clear written and spoken English; Spanish is a plus

Requirements

• Experience with disaster recovery testing or chaos engineering
• Exposure to regulated environments (DORA, operational resilience)
• Interest in applying AI tools to operations
• LI-JC1
• LI-HYBRID