P2 SRE and Platform Engineer - Sana Search (US Federal)

Description

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

Workday, founded in 2005, stands as a groundbreaking force in the human capital and financial management industry, with a global presence and a diverse array of customers. Across our offices worldwide, our teams are united by a shared dedication to innovation, collaboration, and excellence!

The Workday Sana Search Team is responsible for creating the world’s most powerful, platform-agnostic enterprise search product, transforming the way people and agents interact with knowledge, inside and outside the Workday ecosystem.

We are in the process of building the definitive discovery platform: a standalone-ready, hybrid-by-design service that orchestrates enterprise data at scale. From federated gateways to agentic text retrieval pipelines and open personalization frameworks, we provide the blueprints for modern search, engineered for universal portability and precision.

Joining our team means embarking on a journey of opportunity to advance your career and contribute to impactful solutions that shape industries. Whether you thrive with solving sophisticated business problems, collaborating with agile teams, or championing innovation and software design, Workday offers an environment where your talents can thrive.

About the Role

This role will support one or more direct or indirect contracts with the U.S. Federal Government which, due to federal government security requirements, mandates that all Workday personnel working on the contracts be United States citizens (naturalized or native).

We are seeking a DevOps & Platform Engineer (P2) with 2+ years of professional experience to join the Sana Search Team. In this role, you will support the day-to-day health, automation, and deployment of our cloud-native search products. Working alongside senior engineers, you will help automate processes, maintain CI/CD pipelines, and support our application teams in moving code smoothly from “commit” to “production”.

Federal Security Requirement: This role supports one or more direct or indirect contracts with the U.S. Federal Government. Due to federal government security requirements, all personnel working on these contracts must be United States citizens (naturalized or native).

Responsibilities

• Infrastructure & Platform Engineering
• Infrastructure Provisioning: Assist in provisioning and updating AWS resources (EC2, Lambda, ElastiCache, S3, RDS) using Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
• Developer Enablement: Support self-service developer tooling and assist team members with local and production deployment workflows.
• Containerization: Maintain Docker images and update Kubernetes manifests (using Kustomize or Helm) to support microservice deployments.
• Operational Automation: Write and maintain scripts (Python/Go/Bash) to automate routine operational processes and configuration management tasks.
• CI/CD & Deployment
• Pipeline Support: Support, troubleshoot, and optimize existing CI/CD pipelines (e.g., Jenkins, TeamCity, Argo CD) to keep build and deployment times fast and reliable.
• Deployment Execution: Help execute and monitor routine deployments, identifying opportunities to automate manual steps.
• Reliability & Observability
• Monitoring & Alerting: Help build and maintain CloudWatch, Prometheus, Grafana, and ELK dashboards to track system performance and health metrics.
• Incident Support & Triage: Triage and debug production issues identified by monitoring tools. Assist in root-cause analysis and implementation of permanent fixes.
• On-Call Rotation: Participate in an on-call rotation to help maintain high availability for Sana Search.
• Collaboration & Growth
• Team Partnership: Collaborate directly with application developers to debug environment-specific issues and assist with performance troubleshooting.
• Documentation: Create and maintain up-to-date documentation for deployment procedures, environment configurations, and runbooks.
• Continuous Learning: Actively participate in team learning opportunities, guilds, and engineering reviews to grow technical capabilities.

Requirements

• Basic Qualifications (Required)
• Citizenship: Must be a U.S. Citizen (required for Federal Government contract compliance).
• Experience: 2+ years of professional experience in DevOps, Site Reliability Engineering, or Software Engineering roles.
• Cloud & Linux: Hands-on experience working with core AWS services (EC2, S3, IAM, CloudWatch) and solid proficiency with Linux administration.
• Containers & Orchestration: Practical experience working with Docker and Kubernetes environments.
• IaC & CI/CD: Familiarity with Infrastructure as Code frameworks (Terraform or CloudFormation) and CI/CD tools (Jenkins, TeamCity, or Argo CD).
• Programming/Scripting: Proficiency in at least one scripting or programming language (Python, Go, or Bash).
• Other Qualifications:
• Compute : EC2, ECS, EKS, Lambda
• Storage : S3, EBS, EFS, RDS
• Caching : ElastiCache, File Cache
• Networking : VPC, App Mesh, Network Firewall
• Control Plane :CloudFormation, Terraform, AWS Organizations, IAM, CloudWatch, CloudTrail
• Infrastructure as Code : CloudFormation, Terraform
• Observability : CloudWatch, Prometheus, Grafana, ELK(Solas) stack
• CI/CD and Deployment : Jenkins and Teamcity, Helm, Kustomize, Argo CD and Argo Workflow.
• Containerization: Docker, Kubernetes.
• Possession of relevant cloud certifications is a plus, such as AWS Certified Cloud Practitioner, AWS Certified Solutions Architect – Associate/Professional, Google Cloud Associate Engineer or similar.
• Demonstrated ability to design, develop, and maintain scalable software build systems.
• Experience in designing and implementing automated solutions for build, infrastructure, and software configuration management.
• Strong analytical and problem-solving skills with the ability to adapt to new technologies.
• Experience collaborating effectively with development and system architecture teams
• Familiarity with implementing and adhering to Public Cloud best practices.
• Workday Pay Transparency Statement
• The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here .
• Primary Location: USA.CA.Pleasanton
• Primary Location Base Pay Range: $110,200 USD - $165,200 USD
• Additional US Location(s) Base Pay Range: $92,400 USD - $165,200 USD
• Our Approach to Flexible Work
• With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
• Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
• Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
• Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
• Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.
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