Senior Production Engineer

Description

CSQ127R154

As a Senior Production Engineer working on the company’ realtime products you will be directly contributing to our customers’ success. You will build advanced monitoring and incident mitigation tooling, and drive changes across the stack to proactively make the realtime products like Lakebase, Neon and Model Serving reliable, secure, and scalable in production.

Our production engineers understand the the company platform from end to end, and partner across engineering teams, building durable solutions for a platform operating across AWS, Azure, and GCP.

The Impact You’ll Have

Observability

Build advanced monitoring and detection capabilities that give early warning of issues and deep insights into workload performance and customer experience.

Build reliable, observable automation for debugging and incident mitigation.

Reliability

Improve service reliability, scalability, security, and operational efficiency.

Develop dependable, safe, mitigations for production issues.

On-Call & Incident Response

Participate in a follow-the-sun on-call rotation and lead incident response and mitigation.

Perform root-cause analysis, identify and implement lasting corrective actions.

Partner with Product Engineering, Security, Support, and other infrastructure teams on follow up actions.

Requirements

• Experience
• 5+ years of experience in Production Engineering, Customer Reliability Engineering (CRE), Site Reliability Engineering (SRE), infrastructure engineering, backend software engineering, or a related field.
• Experience in holistic monitoring and alerting of complex stateful systems, applying multiple strategies like workload alerting, anomaly detection and probing.
• Experience with PostgreSQL, or related managed databases or distributed systems.
• Experience in incident management and participating in on-call rotations for critical infrastructure.
• Skillset
• A mindset focused on automation, root-cause resolution, and continuous improvement.
• Strong programming skills in one or more languages such as Python, Go, Java, Scala, or similar.
• Proficiency with infrastructure automation and Infrastructure as Code.
• Ability to work across system boundaries and collaborate effectively during complex incidents, and engage with customers’ infrastructure teams.
• Experience in using AI to address production and operational challenges.
• Bonus
• Experience with AWS, Azure, or GCP.
• Experience with Lakebase or Neon.
• Experience with Kubernetes, Terraform.
• Experience building internal platforms, operational tooling, or developer productivity systems.
• Education
• BS degree (or higher) in Computer Science, or a related field.
• About the company
• The company is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the the company Data + AI Platform to build and scale data and AI apps, analytics and agents. To learn more, follow the company on LinkedIn , X , YouTube , and Instagram .

Benefits

• At the company, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here .
• Our Commitment to Diversity and Inclusion
• At the company, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at the company are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
• Compliance
• If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.