Staff Site Reliability Engineer

Description

About the company

Don't wait for the future of infrastructure. Be part of it.

The company is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.

Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.

About the Role

The company Cloud takes our traditionally open-source and enterprise access plane and provides a SaaS option for our customers to adopt.

As such, our team is building our production and software as a service infrastructure from scratch. We tackle the hard problems that allow our customers to trust us for secure and reliable access to their infrastructure.

Excellent security is table stakes; a security breach can compromise our customers' infrastructure. We must also balance security with maintaining productivity and building a compelling product offering for our customers.

Most of the code you will write will be written in Go. We strongly encourage you to explore our GitHub Repo to get a taste of what we are building.

Important information

We require to be in-person in our Oakland, CA, office for the onboarding week.

We conduct background checks.

Responsibilities

• Re-engineer the core teleport product to scale globally and optimize routing latency for teams distributed around the world
• Re-write portions of the core the company product to enable our goals for the cloud product
• Build out our monitoring and observability stack to alert us to production issues and minimize false positives so we can all get a good sleep at night
• Work on automation to tackle and eliminate the highest toil activities
• Execute on traditional operation challenges, such as patching, scaling, backup and restore, disaster recovery, and more
• Investigate the outages and incidents our customers experience with our product
• Participate in the on-call rotation to ensure 24/7/365 system uptime.

Requirements

• Willingness to collaboratively work with Teleports’ engineers on coding challenge in Go as part of the interview process.
• 8+ years of progressive experience in Software Engineering and/or SRE/DevOps roles.
• Strong experience in Linux systems, networking, containers, and troubleshooting.
• Have solid Go and production Kubernetes development experience.
• Technical leadership experience.
• Strong experience developing scripts, automation, submitting patches to the product codebase, or building tooling that incorporates AI agents into operational workflows.
• AWS Cloud experience is preferred, GCP experience is acceptable.
• Systems Observability tools: Prometheus, Grafana, Loki etc.
• Operate and support the observability platform to maintain visibility and reliability.
• Experience operate in a team where sound security choices are critical, and where reasoning about correctness and system invariants (e.g. formal or property-based methods) is valued.
• Intellectual curiosity and a willingness to master new technologies.
• Transparency, honesty, and a no-ego mindset.
• Excellent communication skills.