Sr SampleManager Implementation Engineer

Description

The team builds and deploys SampleManager LIMS solutions for laboratory customers, and this is a hands-on technical expert role.

You will turn defined laboratory processes and solution designs into maintainable SampleManager configurations, covering new implementations, upgrades, enhancements, integrations, testing and deployment.

Work schedule is standard Monday to Friday, based in the office.

Responsibilities

• Configure, customize, implement and deploy SampleManager LIMS across a range of laboratory environments.
• Act as the technical implementation authority for SampleManager, applying product features and best practices to build scalable, maintainable solutions.
• Convert functional requirements and solution designs into working SampleManager configurations.
• Build laboratory workflows, master data, business rules, screens, reports and other SampleManager functions.
• Configure and support integrations between SampleManager and instruments, enterprise applications and other systems, including SampleManager Integration Manager.
• Investigate and resolve complex configuration and implementation problems.
• Support data mapping, migration and validation for implementations and upgrades.
• Write and run unit and system tests, and support validation and deployment work.
• Produce clear technical documents, including design specifications and implementation records.
• Support upgrades, enhancements and changes to existing customer systems.
• Estimate technical effort and identify dependencies, risks and issues.
• Work with solution architects, business analysts, project managers, technical leads, QA and validation staff and other engineers.
• Share technical knowledge and guidance with project teams and customers.
• Help shape implementation standards, reusable configurations and best practices across the SampleManager services group.

Requirements

• Bachelor's degree in information technology, computer science, engineering, life sciences or a related field, or equivalent relevant experience.
• At least 7 years implementing, configuring or supporting LIMS or informatics solutions, with substantial hands-on implementation work.
• Strong hands-on experience configuring Thermo Scientific SampleManager LIMS is strongly preferred.
• Experience configuring laboratory workflows and building customer-specific LIMS functions.
• Experience with SampleManager Integration Manager, system integrations and laboratory instrument integrations is highly desirable.
• Experience with relational databases such as Oracle, SQL Server or PostgreSQL.
• Programming or development experience, particularly in C or.NET, is desirable.
• Strong troubleshooting skills, with the ability to diagnose complex configuration, integration and application issues.
• Experience with LIMS upgrades, testing, deployment, data migration and system validation.
• Desirable: understanding of SDLC, quality management systems and regulated laboratory environments such as GMP, GLP, FDA 21 CFR Part 11 and ISO.
• Ability to read functional requirements and technical specifications and turn them into working solutions.
• Business analysis, requirements gathering and functional specification experience is beneficial but not required.
• Strong written and verbal technical communication.
• Able to work independently on complex assignments while collaborating within project teams.
• Self-motivated, with the drive to learn new technologies and deepen SampleManager expertise.
• Must be able to travel as required.

Conditions

Standard Monday to Friday schedule, office-based.

Estimated salary range for this position based in Indiana is $93,800.00 to $140,675.00.

May be eligible for a variable annual bonus based on company, team and/or individual results, under company policy.

Equal-opportunity employer.

Benefits

• Choice of national medical and dental plans, plus a national vision plan with health incentive programs.
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
• At least 120 hours of paid time off, 10 paid holidays a year, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability, per company policy.
• Retirement savings, including a competitive 401(k) plan for U.S. employees.
• Employee Stock Purchase Plan (ESPP) allowing eligible colleagues to buy company stock at a discount.