Sr Program Manager

Description

The Company

The company has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, the company empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. The company is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. Our the company, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Reporting to the Snr Director, Enterprise Strategic Program Management, the Snr Manager, Enterprise Strategic Program Management plays a critical role in driving enterprise-wide strategic initiatives from concept through execution. Partnering closely with cross-functional leaders and teams, this role ensures programs are aligned to corporate priorities, delivered on time, and achieve measurable business outcomes. The Snr Manager leads a portfolio of complex, high-visibility initiatives, managing project teams, mitigating risks, and enabling executive decision-making through clear communication and deep operational governance. The ideal candidate is a strong communicator with high attention to detail, capable of navigating complex stakeholder dynamics and delivering results in a fast-paced, matrixed environment.

Essential Responsibilities:

Scope: The project & program responsibilities are focused on internal information system-specific project tasks or non-technical project completion using an internal customer perspective, both typically from initiation through delivery.

Develop and implement program plans and budgets.

Coordinate cross-functional teams and third-party contractors.

Identify risks and develop mitigation strategies.

Ensure projects are completed on time and within budget.

Provide strategic guidance to project managers.

Maintain relationships with key stakeholders.

Mentor junior project managers.

Minimum Qualifications:

8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications :

Responsibilities

• Lead planning and execution of complex, multi-year programs with significant business impact.
• Partner with business leaders, functional heads, and PMO teams to define program scope, resources, and timelines.
• Serve as the escalation point for program blockers and drive rapid resolution.
• Proactively identify and manage program risks, issues, and dependencies; develop mitigation and contingency plans.
• Provide regular updates and executive-ready reporting to the Senior Director and leadership committees.
• Drive continuous improvement in program management practices, tools, and governance frameworks.
• Ensure program budgets are tracked and managed effectively, balancing strategic investment with cost discipline.
• Facilitate stakeholder alignment and decision-making through workshops, steering committees, and structured communications.
• Support change management efforts to enable adoption of program outcomes across the enterprise.

Requirements

• Bachelor's degree in Business, Management, or related field; advanced degree or MBA preferred.
• Proven success delivering enterprise-level programs in complex, matrixed organizations.
• Strong leadership skills with the ability to influence without direct authority.
• Exceptional communication skills, capable of distilling complexity for executive audiences.
• A 'true' team player with a will to win.
• Solid business acumen with the ability to connect project outcomes to strategic objectives.
• Subsidiary:
• The company
• Travel Percent:
• 0
• The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
• Primary Location | Pay Range:
• New York City, New York: ($129,500.00 - $191,950.00 Annually)
• Additional Location(s) | Pay Range:
• No other locations are assigned to this requisition currently.
• Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
• The company does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official the company email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us .
• For the majority of employees, the company's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the company office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
• Our Benefits:
• At the company, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
• Who We Are:
• Click Here to learn more about our culture and community.
• Commitment to Diversity and Inclusion
• The company provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, the company will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at the company's site .
• Belonging at the company:
• Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at the company means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at the company.
• Any general requests for consideration of your skills, please Join our Talent Community .
• We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
• Notice to Applicants and Employees who reside within New York City. Click here to view the notice.