Sr. Platform Engineer

Description

The company is hiring a Senior Platform Engineer in Nashville, TN to build and run the platform that application teams deploy on.

The role spans pipelines and automation, Kubernetes operations, infrastructure reliability, cloud cost control, monitoring, and production support.

Responsibilities

• Build reusable CI/CD pipeline capabilities and standard templates in GitLab.
• Develop and maintain reusable Terraform modules and self-service patterns for provisioning infrastructure.
• Write and improve Ansible playbooks and platform automation for configuration management and application deployment.
• Add security scanning, compliance checks, and platform guardrails into deployment workflows.
• Build, configure, and maintain Azure Kubernetes Service (AKS) as a reliable, scalable application platform.
• Create and improve reusable Helm charts and deployment standards for application teams.
• Set up and run GitOps workflows for consistent, repeatable application delivery.
• Work with application teams to monitor and troubleshoot containerized applications, platform services, and cluster performance.
• Apply Infrastructure as Code best practices and build reusable platform components with Terraform and Ansible.
• Design and carry out disaster recovery procedures and business continuity plans.
• Handle system patching, upgrades, and maintenance.
• Build and maintain monitoring, alerting, and observability using Prometheus and Grafana.
• Track and analyze Azure spending and resource use.
• Put cost controls in place, such as right-sizing, reserved instances, and auto-scaling policies.
• Build dashboards and reports for cost tracking and forecasting.
• Work with application and infrastructure teams to allocate platform resources well and remove waste.
• Design monitoring for metrics collection with Prometheus and build Grafana dashboards for infrastructure, application, and business metrics.
• Set up alerting rules and escalation procedures.
• Define SLIs, SLOs, and error budgets for critical services.
• Join the on-call rotation for 24x7 production support.
• Lead Tier 3 response to production outages and system issues.
• Run root cause analysis and put preventive measures in place.
• Work with development teams on performance tuning and troubleshooting.
• Keep runbooks and operational documentation current.

Requirements

• 5+ years of technical experience.
• Strong Kubernetes experience, with AKS preferred, and container orchestration.
• Working knowledge of Terraform and Ansible for Infrastructure as Code.
• Advanced GitLab CI/CD pipeline development, reusable templates, and developer enablement.
• Experience with GitOps and tools such as Helm, Flux and/or ArgoCD.
• Python scripting for platform automation, integrations, and pipeline tasks.
• Understanding of Azure cloud services, identity, and networking.
• Hands-on Prometheus experience for metrics collection and alerting.
• Proficiency with Grafana for dashboards and data visualization.
• Experience with Azure Cost Management tools and FinOps practices.
• Knowledge of resource optimization and auto-scaling strategies.
• Understanding of cloud pricing models and cost allocation methods.
• Experience with incident management and post-mortem processes.
• Experience with 24x7 on-call work and escalation procedures.
• Experience with disaster recovery planning and implementation.
• Knowledge of security practices in CI/CD and infrastructure.
• Experience with chaos engineering and resilience testing.
• Experience working with application, infrastructure, architecture, and security teams.
• Strong troubleshooting and problem-solving skills under pressure.
• Experience with documentation, platform standards, runbooks, and knowledge sharing.
• Ability to take part in 24x7 on-call rotation.
• Preferred: Azure certifications (AZ-104, AZ-400, AZ-305, or AKS-related).
• Preferred: Experience with message bus systems such as Azure Service Bus.
• Preferred: Knowledge of.NET applications and Angular frontend deployments, including common developer workflows and platform integration needs.
• Preferred: Familiarity with secret management solutions such as Delinea.
• Preferred: Experience with additional monitoring tools such as Azure Monitor and Application Insights.
• Preferred: FinOps certification or cost optimization experience.
• Preferred: Experience with alerting tools and PagerDuty integration.

Conditions

Equal-opportunity policy: applicant information is handled confidentially under EEO guidelines.

On-call duties include 24x7 production support.

Benefits

• Competitive compensation package.
• Medical and prescription drug plans, HSA, vision, dental, and health care FSA.
• Generous paid time off.
• 401(k) match starting on the first day of employment.
• Life and AD&D insurance, employee assistance program, group legal, and more.
• Support for growth through internal training and tuition reimbursement.