Solutions Engineer - Robot Actuator Solutions

Description

The company is a global technology business with more than six decades of history and over 290 locations. Its four business areas are Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions and Eco Solutions.

This is a Solutions Engineer role that grows business in the North American robotics and automation market through engineering depth. You will design customized solutions using expertise in motor controls, gearboxes, PCB systems, encoders and sensors.

You will be the main business contact for key actuator accounts in North America. You bridge engineering and sales, running the project lifecycle, building business plans, owning revenue and working with HQ R&D.

Responsibilities

• Act as the main technical contact for North American actuator customers. Give application guidance, build customized solutions, lead technical discussions and support projects from start to finish.
• Review customer technical requirements, then lead Technical Sales Proposals and design and deliver the best-fit customized solution.
• Work with sales on Go-to-Market (GTM) plans by providing technical expertise, application guidance, solution recommendations and engineering support for customers, to grow actuator adoption in North American robotics.
• Spot technical opportunities and emerging customer needs through customer conversations, application discussions and project work, and help sales grow the pipeline.
• Raise awareness of actuator solutions by attending industry events, trade shows and customer meetings.
• Manage orders, coordinate the supply chain and track Accounts Receivable (AR).
• Keep schedules on track, manage risks and deliver projects on time.
• Record customer technical requirements and market insights (Voice of Customer, VOC) and pass them to HQ R&D and Product Management to shape future products and features.
• Work with HQ Product Management, local subsidiaries and other stakeholders to deliver projects well and keep customers satisfied.

Requirements

• Bachelor's degree in a STEM field (required).
• Deep technical knowledge and hands-on experience in motor controls, gearboxes, PCB systems, and encoders and sensors (required).
• Strong project management skills.
• Excellent external communication skills and substantial customer-facing experience.
• Ability to lead technical sales proposals and to design and deliver customized solutions.
• Native or near-native English.
• Ability to travel frequently, 30% to 50% of working time, and be eligible for international travel.
• Valid US work authorization. No visa sponsorship is available.
• Preferred: Master's or Ph.D. in a STEM field, or a relevant double major.
• Preferred: PMP (Project Management Professional) or equivalent project management certification.
• Preferred: Master's or Ph.D. in Robotics or Actuator engineering.
• Preferred: Experience in development projects in the humanoid robotics industry.
• Preferred: Korean language proficiency.

Conditions

Recruiting range is $110,000 to $150,000 USD.

Frequent travel of 30% to 50% of working time, including international travel.

Valid US work authorization is required, and no visa sponsorship is offered.

Benefits

• Medical, dental, vision and prescription coverage with no-cost premiums for you and eligible dependents.
• 401(k) retirement plan with auto enrollment, several investment options, and company matching contributions that vest immediately.
• Generous paid time off with company holidays and a combined bank of paid sick and vacation time.
• Performance-based short-term incentives, which vary by role.
• Confidential mental health resources for you and your loved ones, plus incentives for personal fitness goals.
• Family benefits including paid parental leave and support for families raising children with learning, social, behavioral or developmental disabilities.
• Group life and disability insurance.
• Access to benefit programs offered through partner agencies.