Solutions Engineer – Infrastructure, Integration and Automation

Description

This role is onsite, with the expectation that you will work mainly from an office of the company.

The company offers edge-to-cloud products and services that help customers connect, protect, analyze and act on their data and applications, from edge to cloud.

The role covers designing, building, integrating, validating and supporting enterprise solutions built on the company's hardware and software platforms. It calls for deep technical skill across infrastructure, automation and cloud-native technology, with a focus on customer work, solution validation and deployment. You will work largely on your own with little guidance and will work closely with customers, partners and engineering teams through deployment and adoption.

Responsibilities

• Design, build and integrate end-to-end solutions using the company's compute, storage, networking and software platforms.
• Build and validate reference architectures that work together across infrastructure and application stacks.
• Test solutions and troubleshoot problems.
• Build proofs of concept, demos and technical validations for customer use cases.
• Work with product engineering and other teams to resolve integration issues and improve solution capabilities.
• Build and maintain automation frameworks using Infrastructure-as-Code (IaC).
• Write custom tools, scripts and integrations in Python.
• Connect the company's infrastructure and software with other enterprise systems through APIs and automation workflows to meet customer needs.
• Deploy, run and troubleshoot Kubernetes clusters and containerized workloads.
• Build cloud-native solutions covering orchestration, networking, storage and security integrations.
• Advise customers as a technical expert in engagements, workshops, solution reviews and architecture discussions.
• Collect customer requirements and turn business needs into technical solutions.
• Give technical presentations, demos and hands-on workshops to customers and partners.
• Provide advanced technical support during deployment, integration and post-production.
• Investigate complex customer issues and drive root-cause analysis to a fix.
• Work with sales, pre-sales, product teams and customer stakeholders so that solutions are adopted and customers are satisfied.
• Write deployment guides, best practices, architecture documents and technical reports.
• Document solution designs, test results and operating procedures.
• Add to knowledge bases and mentor colleagues on new technologies and solution architectures.

Requirements

• A bachelor's or master's degree in computer science, information systems or an equivalent field.
• Typically 6-10 years of experience.
• Hands-on experience with Python-based automation and scripting.
• Hands-on experience building and integrating RESTful APIs and web services.
• Experience building scalable, maintainable automation with Python and REST APIs.
• Hands-on experience deploying and configuring Kubernetes clusters.
• Strong understanding of container orchestration and workload management.
• Good working knowledge of Kubernetes networking, storage, security and troubleshooting.
• Preferred: experience with HPE Compute, Storage, Networking and GreenLake solutions, or equivalent infrastructure platforms.
• Preferred: understanding of infrastructure automation, provisioning and lifecycle management.
• Preferred: experience with virtualization and container platforms, including SUSE Rancher/RKE2 and Red Hat OpenShift.
• Preferred: exposure to Cloud Management Platforms (CMP) and cloud infrastructure management solutions.
• Preferred: familiarity with monitoring and observability tools such as Prometheus, Grafana and Loki.
• US citizens or green card holders only.

Conditions

Location: United States, based in Texas.

Annual base salary of USD 126,500 to 290,500. Actual offers may vary by location, experience, education, training or skill level. Variable incentives may also be offered on top of base salary.

Job level TCP04, in the Engineering job family.

The company is an equal opportunity employer and makes decisions based on qualifications, merit and business need.

The company will follow all laws on the use of arrest and conviction records in hiring.

Benefits

• Health and wellbeing benefits covering physical, financial and emotional health.
• Career development programs, including paths to become a subject expert or to move into another division.
• Flexibility to manage work and personal needs.
• Accommodation is available during the application and interview process on request.