Solution Architect - Physical Security

Description

You will give technical pre-sales engineering support to Account Executives and clients, working as a core part of the full sales process.

You will focus on technical solutions for mid-size and enterprise accounts, working with clients to work out how the company's solutions can meet their needs.

Responsibilities

• Design and build integrated physical security solutions covering access control, video surveillance and connected devices.
• Create accurate designs and proposals using the company's technologies, services and methods.
• Run assessments, studies and surveys to gather data, then analyse it and recommend solutions.
• Assess new business opportunities and client requirements from a technical view, checking they fit target markets, the portfolio and delivery and lifecycle services.
• Design and configure complex solution components.
• Suggest solution elements, configurations and implementation details.
• Plan and run client proof of concepts.
• Prepare and deliver product demonstrations.
• Expand client engagements by presenting the company's services from across the portfolio where they fit client needs.
• Advise the service delivery team so solutions are implemented successfully.
• Explain solution benefits to clients.
• Work with vendor and manufacturer teams.
• Train Sales teams and clients on products or solutions.
• Mentor team members.
• Take part in client projects of rising complexity.
• Stay current on the company's latest solutions and services.
• Build client relationships through strong listening.
• Build credibility and trust by delivering what was promised on time.
• Attend regional and national events and regional team meetings.
• Show commitment to the company's values through your behaviour.
• Keep a working knowledge of relevant federal, state and local laws and company policies, acting honestly, ethically and professionally.
• Behave in line with customer service expectations.

Requirements

• An equivalent combination of education and experience is accepted.
• A bachelor's degree in IT, engineering, security technology or a similar discipline is preferred.
• Four years in a technical pre-sales role.
• Hands-on experience with enterprise physical security systems: video surveillance, access control, intrusion detection and IoT-connected devices.
• Solid grasp of networking basics: TCP/IP, VLANs, DNS, DHCP, routing and switching.
• Familiarity with low-voltage cabling standards and integrated building technologies.
• Experience with multi-site enterprise rollouts and large integration projects.
• Experience designing and delivering integrated technology solutions.
• Ability to turn business needs into technical solutions.
• Experience working with IT, facilities and security stakeholders.
• Certifications: Verkada Certified Engineer (VCE), plus VCE Access Control Specialist, VCE Video Security Specialist and VCE Alarms Specialist.
• Strong written and verbal communication, with the confidence to engage clients and internal teams professionally.
• Good time and priority management, handling requests from several customers and Account Executives at once.
• Strong problem solving, decision making and analytical skills.
• Ability to manage complex projects.
• Ability to explain technical concepts clearly.
• Ability to turn client requirements into technology that meets their business needs.
• Ability to respond quickly as conditions change.
• Ability to travel nationally to meet clients.
• Take an active part in your own career development.

Conditions

Base salary range is $147,540 to $186,791.

This role has no supervisory responsibilities.

Most of the work is seated, with constant talking, seeing, hearing and use of hands and arms; frequent standing, moving, climbing steps, balancing, stooping, kneeling, crouching or crawling; and occasional lifting or moving of up to 10 pounds.

The company is an equal opportunity employer that hires on qualifications and does not discriminate on any basis prohibited by law.

Benefits

• Commission is paid on top of base salary.
• A US benefits summary is available for this role.