Software QA Engineer 2

Description

The company offers a single technology and services platform for payers, providers, employers, and service administrators focused on value-based care, combining analytics, care, and payment technology on one data management foundation.

The team is collaborative and invests in training and skill growth, and you will contribute to high-impact work for large clients.

This role leads quality for assigned products and is the main QA contact for them, while still doing hands-on testing. It suits an experienced QA professional who takes ownership, works across teams, and balances quality leadership with direct testing.

Responsibilities

• Act as the main QA partner for Product, Engineering, Client Success, Implementation, and Leadership on assigned products.
• Work with Product and Engineering through roadmap, sprint, and release planning to align requirements, quality priorities, dependencies, risks, and delivery dates.
• Give leadership regular updates on QA performance, release status, quality trends, and key risks.
• Take part in enterprise QA governance and help teams adopt consistent QA standards and practices.
• Work with QA teams to settle priorities, clear quality blockers, and keep testing on schedule for each release.
• Review QA estimates, test plans, and strategies to confirm coverage matches release requirements.
• Run testability reviews of functional requirements before development starts.
• Assess release readiness and give QA sign off against set quality gates before production releases.
• Review QA metrics, root cause analyses, reliability findings, and release trends to spot systemic quality issues and improvement areas.
• Do hands-on testing for high priority releases, complex product scenarios, and client-specific needs.
• Join client discussions when QA expertise is needed to answer quality questions or close testing gaps.
• Contribute to test automation and AI-enabled testing, with a focus on adoption, effectiveness, and quality results.
• Assess and support AI-assisted testing tools and validation methods as product capabilities and QA practices change.

Requirements

• At least 5 years of software QA and testing experience, including cross-functional coordination, with at least 1 year leading QA activities, initiatives, or projects.
• Experience working with QA, Product, and Engineering teams across development and release.
• A record of balancing QA leadership and coordination with direct testing.
• Background in test planning, release readiness, defect management, and root cause analysis.
• Hands-on experience with QA automation and testing tools or approaches that use AI.
• Strong analytical, problem solving, and logical reasoning skills.
• Clear written, verbal, and interpersonal communication with technical, business, and distributed teams.
• Ability to adapt to shifting priorities and to pick up new technologies, tools, and QA processes.
• A bachelor's degree in Computer Science or a related field, or substantial professional experience.
• Highly preferred: healthcare experience in payer, provider, or healthcare technology settings.
• Preferred: experience supporting clients directly in a QA role.
• Preferred: familiarity with enterprise QA governance, quality metrics, and scorecards.

Conditions

Based in Greenwich, CT, with a hybrid schedule of 3 days in the office and 2 remote.

You must live in the same country as the job location to be eligible.

The potential annualized base pay range is $69,600.00 - $174,000.00. The actual offer depends on factors such as qualifications, knowledge, skills, education, experience, location, and schedule (full or part-time).

The company does not tolerate candidate fraud. All information and credentials in your application must be truthful and complete, or your application may be disqualified or your employment ended if discovered later, as permitted by law.

Benefits

• Ongoing training to grow your skills.
• Comprehensive benefits.
• Incentive plans, bonuses, and other forms of compensation may be offered depending on the position, along with health and welfare benefits and other benefits.