ServiceNow Sr. Developer (CSM)

Description

The company is a technology firm serving the US federal government. Its 13,000+ people work for clients in defense, national security, public safety, civilian agencies, and military health.

The role leads ServiceNow development across ITSM, ITOM, ITBM, IRM, SecOps, and custom applications. You will set the technical direction for platform architecture, integration design, and advanced development, and you will ensure delivery meets ServiceNow best practices, federal security rules, and business goals in an Agile setting.

The team works on projects that move government missions forward.

Responsibilities

• Design complex ServiceNow solutions, including custom applications, advanced workflows, and enterprise integrations
• Build advanced server-side logic with Business Rules, Script Includes, Scheduled Jobs, and Fix Scripts
• Create sophisticated client-side behavior using Client Scripts, UI Policies, UI Actions, and Angular components
• Build integrations through REST and SOAP APIs, MID Server, IntegrationHub, and custom protocols
• Create Flow Designer workflows, subflows, and custom actions that automate complex business processes
• Customize the Service Portal with widgets, themes, and responsive layouts
• Develop Performance Analytics solutions with indicators, breakdowns, and automated data collection
• Set up advanced CMDB configurations, identification rules, and reconciliation policies
• Define data models, table structures, and relationships that support application needs
• Put in place ServiceNow security controls, including ACLs, roles, and data access policies
• Review code for quality, performance, security, and adherence to coding standards
• Coach mid-level and junior developers on architecture, development patterns, and best practices
• Work with architects, business analysts, and stakeholders to turn requirements into technical solutions

Requirements

• Have 7 years of ServiceNow development experience, including proven skill in complex platform customization and integration
• Hold the ServiceNow Certified System Administrator (CSA) certification
• Hold an active TS/SCI clearance and be willing to obtain a polygraph

Conditions

Work onsite 3 days a week

The base pay range is $116,900 - $243,100 USD in California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia

Pay varies by office location, role, skill set, and experience

Applications are accepted on an ongoing basis with no fixed deadline

The company provides equal opportunity to all applicants.

Benefits

• Bonus: the ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS) in multiple modules, and Certified Technical Architect (CTA) certifications
• Bonus: federal government experience
• The company offers a wide range of benefits
• Support to grow and learn through hands-on work, certifications, and industry training