Server Operations Engineer II

Description

Roles and Responsibilities

Coordinate and track server or rack provisioning activities, including OS deployment and configuration

Perform large-scale server onboarding, configuration, and service provisioning in remote environments

Execute daily monitoring, troubleshooting, and repair coordination for server hardware and OS-related issues

Resolve a range of technical issues, from hardware alerts to network and OS-level problems

Maintain accurate data in asset management, ticketing, and configuration tracking systems

Work with vendors and remote field technicians to diagnose and resolve hardware failures, including part replacements and RMAs

Manage server lifecycle activities including commissioning, configuration changes, upgrades, decommissioning, and recycling coordination

Handle service provisioning updates and changes as required

Collect and verify asset data for accuracy and compliance

Submit and track media destruction requests and ensure compliance documentation is completed

Perform basic server network troubleshooting and configuration (MAC, Subnet, TCP/IP)

Participate in on-call rotation to address operational issues and incidents

Escalate unresolved or complex problems to senior Server Operations Engineers

Assist in developing and maintaining policies, procedures, and operational documentation

Required Qualifications / Skills

Bachelor’s Degree or Diploma in Computer Science, Electrical Engineering, or related field, or equivalent hands-on experience

Familiarity with Linux systems and the ability to diagnose hardware-related issues via remote tools

Understanding of server operations, interdependencies, and lifecycle management

Working knowledge of out-of-band/lights-out management tools such as IPMI or NCSI

Strong analytical and problem-solving skills, with the ability to troubleshoot hardware, OS, and basic network issues remotely

Basic networking knowledge (MAC addresses, Subnets, TCP/IP)

Ability to understand and execute simple Shell/Bash scripts

Strong communication skills in English, both written and verbal

Ability to work effectively under pressure, with a proactive and responsible work ethic

Collaborative team player who can also work independently

Preferred Qualifications

Experience with large-scale or remote OS installations (e.g., PXE boot)

Familiarity with asset and inventory management tools

Time and project management experience

Scripting or programming knowledge for automation (Python, Bash, etc.)

Conditions

$66,120.00 - $104,400.00 USD (Salary)

Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.

Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive b enefits to all Regular, Full-Time Employees, including:

Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

Dental provided through UHC

Nationwide Vision provided by UHC

Flexible Spending Account for Health & Dependent Care

Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

Corporate Wellness Program provided by Goomi Group

Employee Assistance Program

Wellness Days

401k Plan

Basic and Supplemental Life Insurance

Short Term & Long Term Disability

Critical Illness, Critical Hospital, and Voluntary Accident Insurance

Tuition Reimbursement (available 6 months after start date, capped)

Paid Time Off (accrued and prorated, maximum of 120 hours annually)

Paid Holidays

Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law