Senior Solutions Engineer - Presales

Description

Our Mission: Why Lighthouse?

At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.

With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.

Lighthouse Values: Our guiding light

We are Lumineers . Our shared values keep us on a collaborative path fostering a cultural and customer centric environment

Pursuit of greatness : We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail

Meaningful work matters : We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward

Elevate each other : We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals

We’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship?

Job Details

Revenue Excellence

Barcelona, Spain

Full-Time / Hybrid

Responsibilities

• Our Solutions Engineers help hotel groups, management companies and chains understand what Lighthouse can do for them and prove the return. As a Senior Solutions Engineer, you will lead that work across EMEA and APAC: running technical discovery, delivering demos that tell the right story, and shaping solutions that are ready to deliver.
• Solutions Engineering at Lighthouse is a collaborative process. We deeply understand customer challenges and use our technology to create tailored solutions. You will work with Sales, Services, Product and Engineering, as part of Revenue Excellence alongside Enablement and Sales Automation.
• Where you will have impact
• Win deals in EMEA and APAC
• Run technical discovery with Sales to understand business drivers, risks and technical requirements, and map our solutions to them.
• Deliver confident technical presentations and demos across our portfolio, including Business Intelligence, Custom Reporting, Rate Insight, Benchmark Insight, Market Insight, Parity Insight, THN and DaaS.
• Lead RFP and RFI responses from start to finish.
• Use AI as a force multiplier. Lean on AI tools to prepare for discovery, tailor demos to each customer's business case and speed up RFP and RFI responses. Push back when the tools get it wrong and help make the system smarter.
• Build solutions that deliver
• Build custom dashboards in Google Looker using Salesforce data, and custom data in Custom Reporting.
• Write Statements of Work for customized product development.
• Work with Implementation, Support and Customer Success so solutions are deliverable and timelines are achievable.
• Strengthen the team and the product
• Deliver training and product support to customers, partners and internal stakeholders.
• Share field feedback with Product Management on current products and input on new ones.
• Keep management informed with timely activity reports, bid reviews, forecasts and progress against KPIs.
• About our team
• Revenue Excellence supports a Revenue organization of 150+ sales professionals in 24 countries . Solutions Engineering works beside Enablement and Sales Automation so sellers can win with the right technical story. You will be part of a collaborative team across AMERS, EMEA and APAC to ensure the technical fit and demo process leads to winning business and driving productivity.

Requirements

• You have 5–7+ years of experience in solutions engineering, presales or a similar technical, customer-facing role.
• You know hospitality commercial functions (revenue management, sales, distribution and data analytics) and how RMS, PMS and CRS fit together.
• You've run discovery, demos and proof-of-value, and completed RFPs and RFIs, working in close alignment with Sales.
• You can scope a solution and estimate time and resurces reliably.
• You understand integration methods, data transfer, solution architecture and data visualization, as well as SaaS and DaaS delivery models.
• You communicate clearly, in writing and in person, and can explain deal scope, impact and business outcomes.
• You juggle several priorities comfortably and enjoy working with APAC customers.
• You treat AI tools as a core part of how you work, not a novelty. You adopt new tooling quickly and bend it to your style, from account research to demo preparation to RFP drafting.
• You roll up your sleeves and get things done.
• Experience with Looker or other BI tools, and with Salesforce will be highly valued.

Benefits

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Alan Healthy benefits: 160€/month for food or nursery.
• Payflow App: Access your earned salary in advance at no cost to you.
• Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery.
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.