Senior Product Owner, Tooling

Description

This role leads the enterprise Product-Led Tooling workstream, building the tooling ecosystem behind the company's Product-Led Transformation.

The goal is one integrated tooling capability across all enterprise systems, supporting product lifecycle workflows from start to finish in every division.

The Senior Manager, Product-Led Tooling defines, delivers and scales this ecosystem. Your work covers MVP releases, common ways of working, integrations, product ways of working governance, and bringing teams onto the new model.

You will work with Priority Areas, enterprise enablers, engineering, product management, finance, architecture and transformation leaders to build a consistent, scalable tooling landscape.

Success needs a product mindset, technical depth, experience leading change, and the ability to influence senior stakeholders.

The company provides financial markets infrastructure and data, and has around 25,000 people in 65 countries.

Career stage: Manager.

Responsibilities

• Lead the workstream and define the future state tooling ecosystem.
• Own delivery of Tooling MVP iterations across tools such as Clarity, Planview, Jira, Confluence, Asana, GitLab, Snowflake, ServiceNow, Service Cloud and others.
• Manage the enterprise work hierarchy and workflows so they match business and product hierarchies.
• Work with Product-Led Transformation, Group Investment Management, Engineering, Operations and other Group functions to design workflows, governance and processes.
• Lead onboarding waves across First Movers, Pilot Areas and other business units, covering stakeholder engagement, migration and adoption planning, training and change management.
• Set and enforce standards for backlog management, OKRs, roadmapping, funding workflows, reporting and integrated delivery metrics.
• Run governance and cross-workstream forums, including SteerCo, ExCo, design forums and technical deep dives, so decisions get made and teams stay aligned.
• Give senior leaders clear visibility of priorities, actions, risks, dependencies and progress.
• Manage vendor relationships covering licensing, commercial approvals, implementation timelines and support, working with Group functions where needed.
• Make sure the tooling meets audit, security and data governance requirements.

Requirements

• 8+ years in product tooling, product operations, enterprise tooling transformation or product management.
• Deep working knowledge of platforms such as Jira Cloud, Clarity, Planview, GitLab, Snowflake, Asana or equivalents.
• Proven record of delivering large tooling implementations in complex organisations.
• Solid understanding of the end-to-end product lifecycle and its workflows.
• Able to define product hierarchies, configure product and delivery tooling, and build integrations.
• Strong stakeholder management, including with senior leadership.
• Strong analytical, problem-solving and systems-thinking skills.
• Experience working across engineering, finance, architecture, procurement and transformation teams.
• Able to lead cross-functional teams and influence people without direct authority.
• Desirable: familiarity with Product-Led Transformation frameworks and maturity models.
• Desirable: experience designing or implementing enterprise metrics frameworks.
• Desirable: understanding of financial governance, investment planning and product funding models.
• Desirable: exposure to AI-driven tooling enhancements, automation and workflow optimisation.

Conditions

Career stage is Manager.

The company does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, pregnancy, disability or any other protected basis, and will make reasonable accommodations for religious practice and mental health or physical disability needs.

Benefits

• Tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• The company's charity, the company Foundation, gives grants to community groups that help people access economic opportunities, and colleagues can join in through fundraising and volunteering.