Senior Product Manager

Description

This is a senior product manager role with no direct reports. You will own one product within its product area and work closely with the business, user experience and engineering teams.

The role sits in the company's product organisation and centres on taking features from discovery through launch and adoption.

Responsibilities

• Lead product discovery with the business, user experience and engineering teams to judge each feature's value, usability and feasibility.
• Write and rank high-level and detailed product specifications, and communicate them clearly to the teams that build them.
• Produce written specifications, business rules, flows, use cases and design deliverables such as prototypes, wireframes, design documents and copy.
• Build and champion a product vision, strategy and roadmap for one product, aligned with corporate goals.
• Use customer and user feedback, usage data and competitor analysis to find new product opportunities and improvements.
• Work with several functions to build and assess business cases that inform product investment decisions.
• Support implementation with Engineering and Project Management by answering questions and making scope trade-off decisions.
• Work with the business team to launch products and drive adoption.
• Run post-launch checks to confirm the product works as designed and that acceptance testing passed.
• Oversee training materials, train users on new features and support them afterward.
• Manage closed-loop feedback cycles that capture customer and user comments and needs.
• Define, track and improve key product metrics.
• Keep your expertise current, advise others on information and best practices, align efforts to customer and business needs, and build buy-in for your views and reasoning.

Requirements

• A Master's degree or equivalent in Business Administration, Computer Science, Engineering (any) or a related field, plus 3 years of product management experience; or a Bachelor's degree or equivalent in those fields, plus 5 years of progressively responsible product management experience after the bachelor's.
• Experience managing a product roadmap based on customer needs, business needs, feature prioritisation and ROI.
• Experience running Agile ceremonies using Scrum and Kanban.
• Experience gathering requirements and collaborating across functions using the Microsoft Office suite.
• Experience using design tools to share requirements with designers.
• Experience running iterative functional testing with testing tools and methods.
• Experience planning projects against the Product Development Life Cycle (PDLC).
• Experience using market research for competitive assessments and product-market fit.
• Experience analysing qualitative and quantitative product data in Microsoft Excel and Tableau.
• Knowledge of the customer relationship management process.
• Knowledge of technical system architecture and product integrations.
• Any amount of experience with these skills is accepted.

Conditions

Based at 1375 Crossman Avenue, Sunnyvale, CA 94089.

Base salary ranges from $174,138/year to $234,000/year.

The company is an equal opportunity employer and has a zero-tolerance policy on illegal drugs and alcohol at work.

Benefits

• Competitive pay, plus performance-based incentive awards, including annual or quarterly performance incentives.
• Medical, vision and dental coverage.
• 401(k), stock purchase and company-paid life insurance.
• PTO including sick leave, parental leave, family care leave, bereavement, jury duty and voting time.
• Short-term and long-term disability cover.
• Education assistance under which the company pays 100% of college degree costs.
• Company discounts, military service pay and adoption expense reimbursement, among other benefits.
• Eligibility for some benefits depends on job classification and length of employment, and benefits may change or be governed by specific plan terms. Check the company's internal benefits resources for details.