Senior Product Manager

Description

Construction, engineering and other project-driven industries depend on their people, skills and operational resources. Organisations have to balance productivity, compliance, utilisation and cost while making sure the right resources are in place at the right time.

The company is hiring a senior product manager to help shape strategy, discovery and delivery for its operational workforce and resource management solutions, serving Construction & Engineering and adjacent industries.

You will take product initiatives from early discovery through to adoption. That means working with customers, engineering, design and industry experts to test opportunities, build business cases and deliver measurable results.

The role is based in the United Kingdom with a global remit covering North America, Europe and APMJA. You will work with customers, partners and internal teams to find opportunities, confirm needs and deliver solutions that add measurable business value.

The role calls for strong product leadership, strategic thinking and enthusiasm for applying AI, automation and emerging technologies to complex workforce and operational problems.

Responsibilities

• Help set product strategy and shape roadmaps for assigned product areas and investments.
• Turn customer needs, market trends and industry insight into focused investment decisions.
• Weigh customer value, commercial opportunity and platform evolution against each other.
• Deliver measurable outcomes for customers and the business.
• Talk directly with customers to learn their challenges, priorities and desired outcomes.
• Build trusted relationships with customers, partners and industry experts.
• Test opportunities before investment decisions are made.
• Set up design partners and lighthouse customers to support discovery and adoption.
• Turn customer problems into product outcomes, experiences and success measures.
• Lead prototyping, validation and iterative discovery.
• Work closely with engineering and design teams.
• Use AI to speed up discovery, innovation and product definition.
• Build evidence-based investment cases.
• Carry initiatives from discovery through to adoption.
• Support positioning, launch and customer engagement.
• Measure success through adoption, customer results and business impact.
• Promote an AI-first approach, finding where automation, intelligence and agentic experiences can change workforce-heavy industries.
• Find ways to simplify work with intelligent automation.
• Explore new interaction models and user experiences.
• Make sure AI-enabled capabilities deliver outcomes that are trusted and measurable.
• Work with customers to shape the next generation of workforce experiences on the company Cloud.
• Stay focused on solving problems that matter, putting impact ahead of feature output.
• Think strategically and commercially, balancing customer value with business growth.
• Understand operational and project-driven organisations.
• Collaborate across product, engineering, design and go-to-market teams.
• Be comfortable discussing data, integrations, platforms and AI in technical detail.
• Bring clarity to complex, ambiguous challenges.
• Stay hands-on in discovery, validation and customer conversations.
• Help raise the standard of product management across the team.

Requirements

• Product management experience delivering SaaS, workforce management, resource management, field service or enterprise software.
• Experience contributing to product strategy, roadmaps, discovery, delivery and adoption.
• Experience with workforce planning, scheduling, time and attendance, resource management, labour compliance, payroll integration or workforce analytics.
• Understanding of operationally intensive industries such as Construction & Engineering, Energy, Utilities, Manufacturing, Telecommunications or Field Service.
• Experience working with global customers.
• Strong communication, stakeholder management and customer engagement skills.
• Experience working closely with engineering and design teams.
• Fluent English and willingness to travel internationally.
• Desirable: experience with workforce management, resource planning, scheduling, payroll, HCM or operational workforce solutions.
• Desirable: experience in construction, engineering, energy, utilities, manufacturing or other project-centric industries.
• Desirable: understanding of workforce productivity, compliance, payroll and workforce analytics.
• Desirable: experience building AI-enabled enterprise software products.
• Desirable: familiarity with AI, automation and agentic experiences.
• Desirable: experience modernising enterprise SaaS products.
• Desirable: exposure to business case development, pricing, monetisation or product P&L ownership.
• Desirable: experience setting up design partner or customer co-innovation programmes.
• Desirable: degree or equivalent experience in business, engineering, computer science or a related discipline.
• Recent, hands-on ownership of a workforce, resource or crew scheduling product (such as shift scheduling, time and attendance, capacity planning or absence management) as a genuine Product Manager or Product Owner. Business Analyst, Programme Manager or delivery roles working to someone else's requirements do not count.
• A short stint in this domain, or experience more than a few years old, is unlikely to be a fit.

Conditions

Based in the United Kingdom, with a global remit across North America, Europe and APMJA.

The role offers flexibility and hybrid working.

The company welcomes applicants from all backgrounds and is committed to an inclusive workplace.