Senior Product Manager

Description

At the company, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with the company gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Product Managers at the company are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. As a Product Manager, you will:

Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.

Activate the connective tissue between the company, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap.

Defines product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery.

Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results).

Creates the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes.

In the case of technical products, understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product

Basic Qualifications

Product Management experience

Preferred Skills/Experience

Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability

Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value

Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point

Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products

Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations

Preferred skills: product PnL, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity

The Senior Product Manager, Product Innovation will identify, evaluate, and advance new growth opportunities across the Payments, Consumer and Small Business (PCS) line of business, spanning the company brand, Elan agent financial institution business, and co-brand and partner portfolios.

This role will combine customer insight, market intelligence, emerging technology, competitive analysis, and financial rigor to develop differentiated products, partnerships, and experiences that strengthen customer value and drive sustainable business growth.

The Senior Product Manager will partner across Product, Marketing, Technology, Risk, Finance, Analytics, Operations, Enterprise Innovation, and external partners to move opportunities from discovery and concept validation through business case development, pilot, launch, and commercialization. The successful candidate will be equally comfortable shaping enterprise-level strategy, translating insights into actionable product opportunities, developing fact-based investment recommendations, and mobilizing cross-functional teams to bring new ideas to market.

Conditions

This role requires working from a the company location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits

• Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Review our full benefits available by employment status here .