Senior IT Systems Engineer I

Description

The company builds rockets, spacecraft and critical subsystems for space missions, including missions to the Moon and Mars, and is expanding to new launch sites, missions and markets.

The IT team manages how staff across the company's global teams access information and run operations on computer systems, networks and devices, supporting internal systems and people from finance through to launch operations.

This senior role is onsite at the global headquarters in Long Beach, CA, in a team-based manufacturing setting. You will implement, administer and run the platform and operating system environments in use, including VMware, Kubernetes, Linux, and Windows Server and client.

Responsibilities

• Advise on and support IT systems, bringing subject matter expertise to cloud infrastructure management and project delivery.
• Plan and lead the deployment of infrastructure projects.
• Carry out upgrades and maintenance with a continuous improvement focus, keeping infrastructure reliable and secure.
• Make changes as needed so upgrades and migrations run efficiently and effectively.
• Build and maintain automated processes for software packaging and delivery, operating system deployment and configuration management across the enterprise SCCM hierarchy.
• Create, test and distribute operating system images, application packages, scripts and batch programs for the computing platform.
• Plan and carry out site-specific risk mitigation within change and configuration management, so new software delivery and automation move into service smoothly.
• Troubleshoot user software and hardware problems in line with project tasks and policies.
• Collaborate with IT, engineering and business colleagues.

Requirements

• You need 5+ years of experience and either a bachelor's degree or equivalent experience. With a high school diploma or GED, 9+ total years of experience is the equivalent.
• Deep knowledge of Windows Server administration: Active Directory, Group Policy, certificate management (PKI), DNS or DHCP.
• Deep knowledge of AWS and/or O365 and Azure enterprise environments.
• Deep knowledge of one or more of: Kubernetes, VMware, Linux, configuration management, automation, and infrastructure as code.
• Deep knowledge of one or more of: server and storage hardware, backups, NetApp, Pure Storage, hyperconverged infrastructure, VoIP phone systems.
• U.S. citizenship is required due to program requirements.
• Nice to have: specialist qualification in your area, such as AWS, Azure or Microsoft.
• Nice to have: Juniper or Cisco network switching, IPsec and SSL VPNs, and firewalls.
• Nice to have: knowledge of security frameworks or technology such as ISO 27001, NIST 800-171, CMMC or CUI.
• Nice to have: Fortinet firewall setup, configuration and management.
• Nice to have: excellent verbal and written communication skills.

Conditions

Onsite at the global headquarters in Long Beach, CA.

Occasional travel may be required.

The role involves long periods of sitting, standing, walking and computer work, with occasional exposure to moderate noise, dust and fumes in production areas.

Base pay range for CA only: $108,000 - $140,000 USD.

Level and base salary are set case by case, based on job-related knowledge and skills, education and experience.

For US office roles, you must be a US citizen, a lawful US permanent resident (Green Card holder), lawfully admitted as a refugee or granted asylum, or eligible to obtain the required authorizations from the US Department of State and/or Department of Commerce, as applicable, under US space technology export regulations including ITAR.

For New Zealand office roles, background checks, including nationality checks, are completed before any offer. You must be eligible to access equipment and data regulated by the US International Traffic in Arms Regulations. You may be ineligible if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the EU or a NATO member country, or if you hold ineligible dual citizenship or nationality.

Benefits

• Company stock as part of total compensation, plus an Employee Stock Purchase Program with a 15% discount on company stock.
• Medical plans: HMO, PPO, and a zero-cost HDHP option with a significant company contribution to the HSA.
• Dental and vision coverage.
• Paid vacation and sick time, plus 11 paid holidays.
• Flexible spending and dependent care accounts.
• Paid parental leave.
• Disability and life insurance.
• 401(k) retirement plan with company match.
• Subsidized EV charging.
• Onsite fitness centers where available, and discounted gym memberships.
• Complimentary snacks and beverages.
• 50% employee discount on the merch store, plus other employee discounts.