Senior IT & Security Engineer

Description

About Tutor

We believe robots are the biggest lever we have to making the physical world a better, more affordable place. But robots are a rounding error in our society: nearly nine out of ten American factories and warehouses don’t even have a single robot, and robots have yet to make their way into our homes or places of business.

Tutor Intelligence is changing that.

Tutor is a robotics research and deployment company, building generally capable robot hardware and artificial intelligence to enable robots to go where no robots have gone before. Sonny is a semi-humanoid robot with frontier dexterity approaching the human form. Cassie does back-breaking work, moving boxes, pallets, and bulk goods for businesses from family-owned manufacturers to some of the largest brands in the world. Tutor robots are manufactured at scale and operate as a network, combining the whole fleet’s learned experience to train ever more capable robot artificial intelligence.

Founded at MIT and headquartered in Watertown, MA, our team is full stack: we design and manufacture robot hardware, train our own models, work directly with the smallest and largest end-customers, and maintain our fleet across the United States. We’re a team of researchers, engineers, technicians, operators, and sellers who love building things and solving hard problems.

Our mission is grand: robots everywhere, for the common good, raising the standard of living across North America, and then the world.

Responsibilities

• Our robots run inside customer facilities, on customer networks. Each of those customers has an IT and security team, and they need someone at Tutor who can work with them directly. We're looking for a senior engineer to be that person and to own the systems behind the conversation: the network between our office and the robots in the field, the identity and device infrastructure the company runs on, and our security and SOC 2 program.
• This is an ownership role. You would be the first person at Tutor whose full-time job is shared IT and security infrastructure, with the authority to change it. Most of the work is planned: moving a system from where it is to where it should be. Some of it is interrupt-driven: a site loses connectivity, a customer sends a security questionnaire, someone reports a vulnerability. Part of the job is setting up the routing so those interrupts reach the right person quickly.
• A significant portion of this role involves working with AI coding agents. You'll direct agents to audit configurations, collect compliance evidence, triage alerts, and carry out multi-step infrastructure tasks. Knowing how to scope work for an agent, review its output critically, and build tooling that agents can use effectively is as important as doing the work yourself.
• Own the network: The office network, the encrypted mesh that reaches every robot in the field, and each customer site's integration with its own IT: VLANs, firewall rules, egress policy, certificates, and the documentation a customer's network team needs to approve a deployment
• Work directly with customer IT and security teams: Security questionnaires, vendor risk reviews, and network design reviews for deployments
• Own the SOC 2 program: Tutor is SOC 2 certified. You keep it that way and make it better each cycle: tighten controls, automate evidence collection, keep policies current with how the company actually works, and run the annual audit
• Own security incident response and vulnerability management: Triage, remediation, and disclosure, and the communication with whoever reported the issue
• Run corporate IT through policy and automation: Identity and SSO, device management, access reviews, onboarding and offboarding. Recurring requests should become systems rather than tickets
• Set up the interrupt path: Decide how outages and security reports reach the right engineer within the hour, and handle the ones that land on you
• Review changes to shared infrastructure: Code and configuration that touches secrets, access, or the network gets a review from you, and you make the secure option the default one

Requirements

• 6+ years in networking and security at a company with production systems: You have owned networks and the security posture around them, not only advised on them
• Hands-on Linux networking: Routing, VLANs, firewalls, VPNs and overlay networks such as WireGuard, DNS and DHCP, PKI. You can debug a site-to-site problem from a shell on both ends
• You have run a SOC 2 or ISO 27001 program: Controls, evidence, policies, and auditors, through at least one full audit cycle
• Experience working with enterprise IT and security teams: You have completed long security questionnaires and defended a network design to a customer's infrastructure team
• Identity and device management: SSO with SAML and OIDC, an identity provider, MDM, and regular access reviews
• Infrastructure as code: Terraform, Python, or similar. Configuration is versioned and reviewed
• Comfort with AI coding agents: You have used tools like Claude Code or similar for real engineering work, directing agents through multi-step tasks. You understand their failure modes and know when to trust vs. verify
• Steady under interrupts: During an outage you communicate clearly, fix the problem, and write up what happened
• Operational technology or plant-floor networks: PLCs, cell networks, industrial protocols
• NixOS or another declarative, reproducible systems stack
• Cloud and Kubernetes security: IAM, secrets, cluster hardening on AWS or Azure
• Compliance automation platforms such as Vanta
• Experience as a security lead or a first security hire
• Physical security and access control
• Why Tutor?
• Whether you’re designing robots, closing deals, running deployments, or creating the processes that help us scale, your work doesn’t sit on a shelf. It shows up on real production floors, making physical work safer and more affordable.
• Our team of 160+ is driven by curiosity and a genuine love of building. Everyone here takes real ownership, learns fast, and holds a high bar while having each other’s backs. If you love hard problems and creating things that didn’t exist before, you’ll fit right in.

Benefits

• We take care of our team so they can do their best work. At Tutor, you’ll get:
• Fully employer-covered health insurance, so you’re protected without the premium.
• A managed 401(k) to help you plan for the future.
• Generous time off: unlimited PTO and all federal holidays off for full-time salaried employees, and 16+ days of accrued paid time off plus 1.5x pay on federal holidays for hourly employees.
• Regular in-office meals and team social events throughout the year.
• As Tutor grows, so will our benefits. We’re continuing to invest in ways to support our team at work and beyond.
• Tutor Intelligence is an equal opportunity employer and welcomes applicants from all backgrounds.