Senior IT Program Manager

Description

About the Role

The Senior IT Program Manager leads strategic, multimillion-dollar enterprise programs with global scope and executive visibility . This role is for an accomplished program leader who can move seamlessly between strategy and execution , partnering with C-suite leaders while driving complex initiatives through measurable business outcomes.

As the single point of accountability, you will align business and technology leaders, build the integrated program strategy and plan, manage risks and dependencies, and drive cross-functional teams to deliver. Success requires executive presence, strong judgment, influence, and disciplined execution in a highly matrixed global environment.

Responsibilities

• Lead complex, multimillion-dollar enterprise programs from strategy and planning through execution, go-live, operational transition, and benefits realization.
• Translate strategic objectives into integrated execution plans spanning multiple projects, workstreams, regions, and functions.
• Serve as the primary point of accountability for program performance, directly managing critical projects and coordinating other project managers as needed.
• Drive business, IT, Finance, Procurement, Change Management, vendors, and other teams toward common objectives, commitments, and measurable outcomes.
• Lead through influence, creating accountability across global teams that may not directly report to you.
• Build trusted relationships with C-suite executives, senior business leaders, IT leadership, regional leaders, and program sponsors.
• Lead executive governance and steering committees, clearly communicating program status, business impact, risks, recommendations, and decisions required.
• Facilitate complex decisions, challenge assumptions when appropriate, and align senior stakeholders with competing priorities.
• Proactively identify and resolve risks, dependencies, resource constraints, and execution gaps while maintaining accountability for scope, schedule, budget, quality, and milestones.
• Establish program governance, including executive reporting, change control, decision management, and appropriate escalation.
• Manage program financials, including budgets, forecasts, actuals, vendor costs, and future-year financial impacts.
• Partner with sponsors to define measurable KPIs, benefit owners, baselines, and targets and track benefits through implementation and adoption.
• Incorporate change management, adoption, and operational readiness into the overall program plan to support successful implementation and transition.
• Coach and mentor project managers and help strengthen program management practices across the organization.
• What’s Required
• Critical Requirement - 10–15 years of relevant experience , including demonstrated success leading large, complex, global IT or technology-enabled business programs.
• Critical Reqirement - PMP or equivalent certification required. PgMP, PMI-ACP, SAFe, Prosci, or similar program, agile, or change-management certification is a plus.
• Critical Requirement - Proven experience leading multimillion-dollar initiatives involving multiple projects, functions, regions, and executive stakeholders.
• Significant experience working directly with C-suite and senior executives , including presenting recommendations, facilitating decisions, communicating risk, and appropriately challenging direction.
• Demonstrated ability to move between strategy and hands-on execution , translating broad objectives and ambiguity into structured plans and measurable results.
• Proven ability to lead through influence and drive accountability within highly matrixed organizations.
• Strong program management expertise across integrated planning, governance, financial management, risk and dependency management, scope, resources, and change control.
• Experience connecting program investments and deliverables to measurable business benefits and KPIs.
• Strong executive communication, presentation, facilitation, negotiation, and stakeholder-management capabilities.
• Experience working across predictive, agile, and hybrid delivery environments.
• Working knowledge of enterprise technology, including applications, cloud, infrastructure, integration, data, security, and emerging AI capabilities.
• Ability to engage effectively with architects, engineers, and technology leaders, ask the right questions, and identify technical risks and dependencies without being the technical owner.
• Advanced experience with program and reporting tools such as Microsoft Project, OnePlan, Power BI, Excel, and PowerPoint.
• Bachelor’s degree required; master’s or postgraduate degree preferred.
• Comfortable operating in ambiguity, managing competing priorities, and driving results in a fast-moving global environment.
• Working Condition s
• Remote position candidates must be located in the Eastern Time Zone .
• Ability to participate in meetings across global time zones.
• Occasional travel may be required.
• At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
• Don’t meet every single requirement? Apply anyway.
• At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
• As part of our recruitment process, TD SYNNEX uses artificial intelligence (AI), including an AI-supported phone screening, to assist in evaluating candidates. AI tools help inform the recruiting process, but all hiring decisions are made by our Talent Acquisition and hiring teams.