Senior Graphic Designer

Description

The company was founded in 2019 and is building a telehealth platform in Canada that makes specialist care easier to reach, with personalized treatment options and licensed providers guiding patients.

The team is made up of creative problem-solvers who value deliberate work and in-person collaboration. You would have room to shape your own work and would be surrounded by people who look out for one another's success.

This senior role leads creative for growth and marketing campaigns. You will help set the visual direction of the company and build campaigns that perform well, tell real stories, and carry the company's mission across every channel.

You will work closely with the Growth, Creative, and Product teams to create striking, high-converting creative. The job mixes craft with strategy and data.

Responsibilities

• Conceive, design, and launch creative across paid, owned, and earned channels, including ads, landing pages, motion graphics, and social content.
• Build a visual language for growth campaigns that fits the company's brand while testing new creative directions.
• Work with the Growth Marketing team to turn performance data into design decisions that improve engagement.
• Create and maintain a scalable creative library sorted by product, audience, and use case.
• Manage each piece of creative from first idea through iteration, using data to guide changes.
• Protect brand consistency, clarity, and storytelling at every touchpoint.
• Lead creative brainstorms and help shape campaign strategy for major launches.
• Mentor junior designers and direct agency partners so that all outside work meets the same design standard.
• Keep up with design trends, direct-to-consumer marketing practices, and new formats in digital storytelling.

Requirements

• 5+ years of experience as a visual or marketing designer, ideally for a digital-first, consumer-facing brand.
• Deep hands-on experience with Adobe Creative Suite and Figma.
• Motion or web design skills are a strong plus.
• You can combine creativity with measurable results, and your work looks good and performs.
• You understand how design shapes emotion, clarity, and action, and you tell stories through it.
• You collaborate well but also take initiative in a fast-moving, high-growth environment.
• You care about building a brand that makes healthcare simpler, more human, and more accessible.
• You are interested in improving the Canadian healthcare experience and have a personal connection to the field.
• Your portfolio should show your work. Instead of a standard application, you can complete the design assignment, which is designed to take a few hours. Use whatever tools you prefer, and if you use AI, state where and how.

Conditions

The role is on-site at the downtown Toronto headquarters, where the Operations, Product, Engineering, and Marketing teams also work together in person.

The team gives quick feedback and holds spontaneous brainstorms.

Clinicians work remotely, while medications are shipped from pharmacy warehouses.

AI tools help the recruitment team screen early-stage applications, but people make all final hiring decisions.

The company is an equal opportunity employer and will provide disability accommodations during recruitment on request.

Benefits

• Competitive pay bands backed by market data.
• Standard healthcare coverage.
• A remote-first holiday season.
• Holistic wellbeing support.