Senior Director, Software Engineering

Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About the company

The company is the 1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping the company's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of the company.

What You'll Be Doing & Why It Matters

The company is looking for a technically strong, energetic, highly collaborative, and passionate leader to lead and transform our Sandbox engineering organization. You will lead a distributed organization of about 25 engineers and engineering managers, keep quality and reliability front and center, and shape the technology for a world where our customers need environments for rapid iteration agentic development. We work in a collaborative environment, and we value open communication and feedback, code reviews, and making learning fun!

Core Responsibilities & Scope

Ownership and accountability for the Sandbox engineering organization including end to end service ownership, development, performance, reliability, capacity, and executing against our roadmap

Directly manage and develop both engineering managers and individual contributors across a distributed team

Build a strong leadership bench: hire, grow, and retain managers and senior engineers, develop future leaders, and make sure there is no single point of failure in management coverage

Drive the execution and delivery of the roadmap by collaborating with product management, architects, UX, support, and partner teams

Make critical decisions that determine the success of the product through your technical vision and influence

Own reliability and performance at a very large scale

Partner with product management on objectives, priorities, trade-offs, and risk; ensure teams have clear priorities and adequate resources

Provide technical guidance, career development, and mentoring; maintain high morale and motivate teams to go above and beyond

Drive continued and deepening adoption of AI-assisted development and driven operations

Drive a culture of engineering excellence and accountability

Minimum Requirements

A related technical degree required

8+ years leading software engineering teams, including 3+ years managing managers, with a proven record of technical execution

Experience leading large-scale distributed systems

Demonstrated success building leadership benches and developing managers and senior engineers

Experience leading geographically distributed teams, including time-zone-spanning support models

Strong verbal and written communication skills, organizational and time management skills, including presenting strategy and trade-offs to executives

Ability to be flexible, proactive, and comfortable working with minimal specifications and through shifting priorities

Working experience of software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations

Unleash Your Potential

When you join the company, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.