Senior Client Manager - Cybersecurity

Description

The company is a business and technology services leader with more than $30+ billion in annual revenue, serving 75% of the Fortune Global 100.

It provides enterprise AI, cloud, security, connectivity, data center and application services, and advises organizations on moving into a digital future.

The company is a Global Top Employer with experts in more than 70 countries and works with an ecosystem of innovation centers and established and start-up partners.

It is part of the company Group, which invests over $3 billion each year in research and development.

As a Senior Client Manager, you will grow long-term relationships with clients and focus on landing new business, expanding existing accounts and securing renewals across all solutions in your assigned accounts.

Responsibilities

• Take full ownership of your assigned accounts and keep clients satisfied through every stage of their relationship with the company.
• Build lasting connections and find where the company's services can add real value to a client's business.
• Work with stakeholders, including vendors and partners, to reach agreed goals.
• Manage accounts, opportunities, pipelines and forecasts using the company's sales tools and methods.
• Act as the main point of contact for clients, keeping open and effective communication in place.
• Identify what clients need now, explain how the company's solutions meet those needs and create demand.
• Encourage clients to take up additional services to help grow revenue.
• Help develop governance and compliance policies that manage risk and financial governance in your area of specialization.

Requirements

• Advanced experience in global partner management, sales and customer service.
• Experience in IT or professional services, with a focus on business development and/or sales.
• Strong business sense in sales, including planning and using tools and data.
• Knowledge of the company's offerings, client applications, use cases and market trends.
• Ability to connect the company's high-value services to specific client needs and outcomes.
• Experience identifying and advancing opportunities at assigned prospects and clients, and coordinating internal and external resources to close sales.
• Excellent skills in client engagement and management to improve relationships and drive sales growth.
• Prior experience with the Salesforce.com platform.
• A bachelor's degree or equivalent in business or a sales-related field.

Conditions

Hybrid working.

The company embraces diversity and inclusion.