Security Operations Specialist

Description

The company is Mobility Global, the business behind CARFAX, automotiveMastermind, Market Scan and Polk Automotive Solutions. It provides trusted vehicle information that helps people buy, sell and own cars with confidence, and it is building new products using AI and industry data.

The team is focused on changing the automotive industry. Awards the company has received include 10X Virginia Business Best Places to Work, 9X Washingtonian Great Places to Work, 10X Washington Post Top Workplace and 3X St. Louis Post-Dispatch Best Places to Work.

This role runs the day-to-day administration, reporting and ongoing improvement of the global physical security program. It keeps the security organization running by overseeing security systems, GSOC operations, vendor performance, risk assessments, incident handling and compliance across all offices worldwide.

The role connects planning with execution, supporting Physical Security, Safety, Facilities, Business Continuity and outside security providers while keeping clear oversight across every region.

This is not a regional security management or investigations role. The focus is on program administration, analytics, technology, governance and operational quality.

Responsibilities

• Administer the company's enterprise physical security systems, including access control and video management.
• Maintain badge standards and the rules that govern access.
• Coordinate access-control deployments, upgrades and system tests.
• Support new office openings, relocations and security integrations.
• Keep the global security technology inventory and the GSOC SOP library up to date.
• Maintain escalation matrices, contact lists and emergency notification procedures.
• Run monthly GSOC performance reviews and analyze incident trends and escalation results.
• Track SLA compliance and provider performance.
• Manage vendors by validating invoices, reviewing service quality, tracking corrective actions and monitoring contract compliance.
• Maintain the physical security risk register and track corrective actions.
• Coordinate site security assessments and support insurance questionnaires, audits and compliance reviews.
• Keep security standards documentation current.
• Maintain the global incident tracking system and track investigations through to closure.
• Produce monthly security dashboards, security metrics, trend analysis and executive reporting packages.
• Report on physical security incidents, workplace violence incidents, access-control exceptions, alarm activity, vendor performance and risk remediation actions.
• Support projects including new offices, relocations, Genetec deployments, CCTV upgrades, security infrastructure and security standardization, handling coordination, schedules, budget support and documentation.
• Provide administrative support for emergency planning, evacuation programs, crisis management exercises, safety audits and business continuity planning.

Requirements

• At least 3 years of experience in physical security, security operations, facilities security, risk management or data management.
• Experience with access-control systems and video management platforms.
• Experience managing security vendors and service providers.
• Experience building reports and dashboards.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Nice to have: Genetec Security Center experience.
• Nice to have: experience supporting outsourced GSOC operations.
• Nice to have: corporate security experience in a multi-site environment.
• Nice to have: ASIS certification(s).
• Nice to have: business continuity experience.
• Nice to have: safety and emergency preparedness experience.

Conditions

The anticipated annual base salary is $70,000 to $75,000. The exact figure depends on factors such as geographic location, relevant experience, skills, qualifications and internal equity.

The company is an equal opportunity employer.

Benefits

• Competitive pay, including base salary and incentive opportunities where applicable.
• Health and wellness benefits for employees and eligible dependents.
• Retirement savings programs, with company matching contributions where available.
• Full benefit details are available on the company's benefits summary page.