Salesforce Product Manager

Description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

At Motorola Solutions, we help people be their best in the moments that matter. We are redesigning public safety to make the world a safer place.

Our team is the Sales Insights & Productivity team within the Global Sales Operations organization. Our mission is to improve the selling experience for global Motorola Solutions’ sellers and sales leaders. Our Salesforce.com platform is the heart of our mission.

We maximize the benefits of Motorola’s investment in digital sales platforms like Salesforce, advocating for strategic next generation projects that will transform and align sales planning across multiple regions.

We are seeking a Salesforce Product Manager to lead programs that equip sales teams with necessary tools, data, and resources to help boost sales growth across Motorola’s portfolio and streamline CRM administration work.

Will focus on understanding the needs of our sales teams and translate them into specific requirements for our Salesforce IT teams. This requires detailed knowledge of sales goals and operations. In addition, this role will require gathering grassroots ideas cross-regionally, and using them to identify global pain points or opportunities that can be addressed through new projects.

Responsibilities include identifying improvements, defining solutions, building roadmaps, identifying key data sets, and assisting with implementation. Success will be measured by solution adoption and business impact.

Responsibilities

• Develop a keen understanding of the Sales and Sales Ops processes.
• Own the development, implementation, and roll-out of new business processes and Salesforce solutions that help our global sellers leverage the platform to its full potential.
• Gather, understand, and document business requirements for Salesforce development initiatives and serve as the voice of sales teams throughout the process.
• Build and maintain a trusted relationship with front line sellers, sales leaders, operations leaders, and the extended IT team
• Advocate for the needs of the sales and sales operations teams within the Sales Insights & Productivity team and the broader IT and business groups.
• Gather and relay feedback to continuously improve the Salesforce experience and enablement strategy for sales teams.
• Work closely with the different enablement teams to put together training and communication programs to educate sales teams on new and existing Salesforce applications.
• Assist in generation of Salesforce reports to support the sales and sales operations teams.

Requirements

• Understand user needs and combine them with business objectives and strategy to define specific project requirements.
• Experience with the the Salesforce Platform
• Exceptional understanding of the sales process and how Salesforce can enable sales success.
• Good Project Management skills in the form of prioritizing, scheduling, and communicating project status and goals
• Continuous evaluation of sales processes and how to remove administrative burden from both front line sellers and sales managers/leaders.
• Able to stay apprised of developing technologies such as AI, Machine Learning, and new Salesforce features, and apply them to modernize Motorola’s business
• Demonstrated technical aptitude and ability to engage with architects and technical SMEs
• Team player with strong communication and interpersonal skills.
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, roadmapping, enterprise transformation strategy, and executive-level requirement gathering sessions
• Outstanding analytical skills with the ability to see the big picture, define a vision, and execute on it.
• Understanding of IT Agile development, writing, and submitting Jira stories
• Maintain working relationships with intra-organization groups including sales, sales operations, IT, and any others required to complete projects..
• Ability to quickly adapt to new requirements and changing situations.
• Ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
• Tableau knowledge a plus
• Basic Requirements
• 5+ years of direct experience delivering and/or overseeing development of software solutions OR 5+ years of experience in a sales or sales support role
• Salesforce platform experience
• Strong understanding of the sales process
• Bachelor’s degree in business or computer science related degree preferred
• In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your work, you’ll get the following:
• Contract Of Employment (UoP)
• Private medical coverage
• Life insurance, MultiSport card
• Employee Stock Purchase Plan (ESPP)
• Yearly salary increase (depends on individual performance)
• Yearly bonus (depends on company performance)
• Remote work possibility, Flexible working hours
• Comfortable work conditions (high-class offices, parking space, volleyball field on site etc.)
• Training and broad development opportunities ​
• Travel Requirements
• None
• Relocation Provided
• None
• Position Type
• Experienced
• Referral Payment Plan
• Yes
• Company
• Motorola Solutions Systems Polska Sp.z.o.o