Quality Assurance Manager

Description

The company is a global technology and professional services firm that serves US government agencies, defense and the intelligence community, with 26,000 staff in more than 50 countries.

This is a Quality Assurance Manager role on a new contract supporting the Food and Drug Administration (FDA).

You will oversee application stability, reliability and testing quality while leading QA engineers and automation testers. The job combines senior leadership, hands-on technical oversight, people management and direct work with the customer.

Responsibilities

• Coach, manage and mentor QA engineers and automation testers, giving clear direction, coaching and performance feedback.
• Make sure QA work and test outputs follow FDA security, governance and data protection rules, including structured reviews and regulatory processes.
• Build and maintain test plans, requirements traceability matrices, scenario-based test scripts, validation packages and release readiness criteria for several FDA workstreams.
• Set the test automation strategy and oversee how automated test coverage is built out.
• Confirm releases meet regulatory standards for accuracy, traceability and controlled workflows, and are ready for UAT and production.
• Work with FDA leads, program managers and scientific reviewers so that testing supports the mission.
• Run functional, regression, end-to-end, performance and UAT cycles, and check that published results meet program quality standards.
• Coordinate parallel testing for DME, O&M, Facilities, Microbiology and AI-enabled workflows across sequential and parallel development tracks.
• Lead defect triage, root-cause analysis, prioritization, fix tracking and regression checks across all FDA applications.
• Give the PMO, technical leads and government stakeholders clear defect visibility, and escalate risks and blockers quickly.
• Report QA status, quality dashboards, defect metrics and readiness assessments to FDA stakeholders, PMO leaders and cross-functional teams.
• Drive continuous improvement of testing standards, processes and documentation across FDA workstreams.

Requirements

• You hold a bachelor's degree and have 10+ years of relevant experience, or an equivalent mix of education and experience in place of the degree.
• You have 5+ years of building and running test plans and scripts for web-based applications.
• You have 3+ years of working with Atlassian tools such as JIRA and Confluence.
• You have people management experience.
• You bring skills in defect triage, people management, test automation and test plan design.
• You must be able to obtain and keep Public Trust, which requires US residency for 3 of the 5 years.
• Desired: FDA experience, which is strongly preferred.
• Desired: experience with Acceptance Test Driven Development (Gherkin) and Behavior Driven Development.
• Desired: Agile or Scrum work using Rally or JIRA.
• Desired: strong verbal and written communication skills.

Conditions

The role is based in Gaithersburg, Maryland, USA.

This is a hybrid role with 3 days in the office at the Gaithersburg location and/or the FDA White Oak campus.

The schedule is 40 hours a week.

Travel is required at 50-75%.

The position requires an MBI (T2) under Public Trust, with no current clearance needed and none to be obtained.

US citizenship is not required.

The likely salary range is $110,500 - $149,500. This is not a guarantee. Pay is set by experience, geographic location and possibly contract requirements, and could fall outside this range.

Hiring includes an identity verification check using biometrics and AI to prevent fraud. You must be on camera for virtual interviews, and the company may take your photo. By continuing, you consent to the collection and use of your biometric data for verification and security.

The company is an equal opportunity employer and welcomes individuals with disabilities and protected veterans.

Benefits

• Medical plan options, some with Health Savings Accounts, plus dental and vision plans.
• A 401(k) that accepts pre-tax and post-tax contributions up to IRS annual limits, with a company match.
• Full flex work weeks where possible and several paid time off types: vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• Short and long-term disability, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance, provided or available.