The company needs a principal-level leader to set product strategy, run multi-year technology programs, and deliver business results across a portfolio of IT products and services.
The role links business stakeholders with technology, architecture, cybersecurity, operations and executive leadership.
You will own product vision, roadmap, strategic planning, portfolio governance, funding, prioritization and delivery, with a focus on modernization, aligning technology spend with business goals, and measurable value, reliability, security and operational quality.
The role is titled Principal IT Program Manager and Product Owner.
Responsibilities
Set the product vision, strategy and long-term roadmap, and keep them current.
Act as Product Owner for strategic technology products and platforms.
Build and rank the product backlog by business value, risk, compliance and operational need.
Turn business needs into requirements, epics, user stories and acceptance criteria.
Manage the product lifecycle, including modernization, technical debt reduction and technology refresh.
Define and track product KPIs, service metrics and value realization.
Assess emerging technologies and recommend strategic investments.
Lead large cross-functional programs with enterprise-wide impact.
Manage several concurrent projects and initiatives within an assigned portfolio.
Build multi-year strategic plans, investment roadmaps and delivery schedules.
Run program governance, escalate issues, manage risk and report to executives.
Keep program objectives aligned with enterprise and IT strategy.
Track benefits realization and drive continuous improvement across the portfolio.
Lead quarterly and annual planning.
Set and manage portfolio budgets, forecasts and funding strategies.
Plan resources across internal staff, contractors, vendors and managed service providers.
Monitor financial performance and confirm technology investments are used well.
Write business cases and investment recommendations for executive review.
Manage vendor relationships, contracts and service performance.
Work with business leaders, IT executives, architects and operations stakeholders.
Present portfolio health, strategic recommendations, risks and funding needs to leadership.
Help multiple organizations reach decisions and agree on direction.
Build strong relationships with key stakeholders.
Lead communication and change management for complex initiatives.
Take technology solutions from concept through implementation and handover to operations.
Coordinate product, engineering, cybersecurity, infrastructure, architecture and operations teams.
Remove organizational blockers and resolve complex program issues.
Set delivery standards, governance processes and performance expectations.
Apply Agile, Hybrid or Waterfall methods as each case requires.
Mentor Program Managers, Project Managers, Scrum Masters, Product Owners and emerging leaders.
Build a culture of accountability, innovation, collaboration and continuous improvement.
Act as a trusted advisor and subject matter expert across the organization.
Lead strategic initiatives and special assignments that need executive-level judgment.
Requirements
Bachelor's degree in Computer Science, Information Systems, Business Administration, Engineering or a related field.
A Master's degree is preferred.
12+ years of experience in technology program, portfolio, project or product management.
8+ years leading large enterprise technology initiatives.
Proven record running complex cross-functional programs with significant budgets and executive visibility.
Experience as a Product Owner, Product Manager, Program Manager or Portfolio Manager.
Track record leading digital transformation, infrastructure modernization, cloud migration, application modernization or technology lifecycle work.
Preferred certifications: PMP, PMI-ACP, Certified Scrum Product Owner (CSPO), SAFe Product Manager/Product Owner (POPM), SAFe Program Consultant (SPC), or ITIL Foundation or higher.
Advanced understanding of product management and Agile methods.
Expert knowledge of program and portfolio management.
Strong skills in financial planning, forecasting and budget management.
Exceptional executive communication and presentation skills.
Expertise in strategic planning and roadmap development.
Strong stakeholder management and influence.
Experience leading in a matrixed organization.
Expertise in risk management, governance and compliance.
Experience managing vendors and contracts.
Ability to balance business priorities, operational needs and technology strategy.
Strong analytical and problem-solving skills.
Proven ability to lead organizational change and drive adoption.
Deliverables you will own include the product vision and strategy, a multi-year technology roadmap, a portfolio investment plan, a prioritization framework, financial forecasts and budget plans, executive status reports, a benefits dashboard, KPI and service metrics, risk and issue plans, governance and compliance reports, and lifecycle plans.
Conditions
Work is office-based, with prolonged sitting or standing and moving around the office.
You need to use a computer and communicate effectively.
Some roles may involve occasional repetitive wrist, hand or finger movement.