The role coordinates international service projects in the marine sector, from customer request through to completion.
The company is looking for a proactive, technically skilled project engineer with strong organisation and communication skills, who likes working closely with customers and service technicians and takes ownership of delivering high-quality service worldwide.
Responsibilities
You plan, prepare, coordinate and follow up on assigned service projects, from the first customer request through execution to administrative close-out.
You coordinate service work carried out around the world, making sure it is done efficiently, safely, and in line with customer requirements and company standards.
You link customers, service technicians and internal departments, keeping communication clear throughout each project. You also share technical knowledge, guide service technicians, and help them with inspections on board vessels.
You report to the Service Manager.
Plan, prepare, coordinate and supervise service projects worldwide.
Manage the technical and operational side of assigned projects.
Prepare service quotations and speak directly with customers about requests, progress and delivery.
Coordinate service work with technicians, customers and internal departments.
Monitor planning, execution and progress so that service is delivered on time and to a high standard.
Give regular updates and reports on ongoing service projects.
Keep administration and documentation of service work accurate.
Prepare completed service orders for invoicing.
Support and guide technicians during technical inspections on board vessels.
Share technical knowledge and help coach and train the service team.
Make sure all work follows company standards, procedures and safety requirements.
Look for ways to improve service processes, efficiency and customer satisfaction.
Requirements
You are hands-on and customer-focused, with a strong technical mindset and good coordination skills. You enjoy pairing technical problems with project coordination and giving customers reliable service.
You work in a structured, independent way and take ownership of your tasks. You can handle several projects at once, communicate clearly, and stay solution-oriented under pressure.
You are collaborative and happy to share knowledge, helping the team keep technical service and customer satisfaction high.
What you bring:
MBO+ or HBO level training in mechanical engineering, marine engineering, or a related technical field.
Technical familiarity with marine equipment, mechanical systems, or industrial service work.
Strong organisation and project coordination skills.
Good written and spoken English.
A customer-focused approach with strong communication skills.
A strong service mindset and commitment to high-quality technical support.
Ability to juggle several priorities in a dynamic, international setting.
A positive, proactive and solution-oriented attitude.
A strong sense of responsibility and ownership.
A team player who enjoys supporting colleagues and sharing technical knowledge.
Experience in the marine or maritime service industry is an advantage.
Conditions
You will work with a 37.5-hour week.
You will report to the Service Manager.
The role is based in an international environment with worldwide travel to service projects as part of the work.
Benefits
An interesting role in a dynamic, international team, with a central part in coordinating marine service projects.
Close work with customers and technicians, with a direct effect on service quality and satisfaction.
A mix of technical expertise, project coordination and hands-on service support.
A collaborative team that values your knowledge, initiative and improvement ideas.
Room to build your technical and professional skills, with opportunities for learning and career growth.
An attractive employment package, including a fully employer-funded pension plan.