Program Management Analyst, PRxO Generics

Description

The company is a healthcare organisation focused on pharmaceutical distribution, and this role sits within its Pharmaceutical business.

You will give key decision makers the information they need for company initiatives and strategy, mainly around customer Generic purchases.

Day to day, you will manage customer accounts and keep them maintained, working across functions to support the PRxO Generics formulary: substitution logic, account setup, customer rebates, resolving chargeback denials, and reporting and operational support for internal partners.

Responsibilities

• Work with Business and Customer Operations and other teams to set up, maintain and onboard pricing rules and conditions on time, so they match contracted customer commitments.
• Answer sales questions on pricing, rebates and customer setup.
• Run financial analysis on proposed deal structures.
• Learn the company's pricing initiatives, solutions and messaging, and teach the sales teams which strategies to use.
• Write up processes and procedures for your core duties.
• Investigate invoicing, customer setup, pricing and supply problems, and decide on the right fix.
• Take on other related duties as assigned.

Requirements

• Strong working knowledge of Outlook, Excel and PowerPoint.
• Knowledge of Power BI, SQL, SAP and/or Salesforce is a plus.
• Strong analytical skills.
• Well organised, with close attention to detail.
• Clear communication, both spoken and written.
• Able to work effectively within a team.
• Able to juggle several priorities and deadlines at once.
• Broad training in areas such as business administration, analytics, finance or similar, typically through a four-year bachelor's degree or equivalent work experience.
• Usually at least 2 years of related experience with growing levels of responsibility.

Conditions

Full-time position.

The company supports an inclusive workplace and equal opportunity for all candidates.

Benefits

• Medical, dental and vision coverage, plus a broad set of benefits covering physical, emotional, financial and social wellbeing.
• Family support including backup dependent care, adoption assistance, infertility coverage, family building support, behavioural health solutions, paid parental leave and paid caregiver leave.
• Training programs, professional development resources, mentorship, employee resource groups and volunteer activities.