The company is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to ambitious startups—use the company to accept payments, grow revenue, and create new business opportunities. Our mission is to increase the GDP of the internet.
The company’s ecosystem enables third-party developers and technology partners to extend products such as Payments, Billing, Tax, Checkout, and Workflows. The Ecosystem team builds the the company Apps Marketplace and the distribution, platform, and incentive systems that connect businesses with valuable third-party solutions.
Our goal is to create a compounding ecosystem: better distribution generates merchant demand and stronger partner returns; those returns attract more high-quality apps; and those apps broaden the company’s product fit and value to users.
Responsibilities
We’re looking for an Ecosystem Product Lead to own the strategy, roadmap, and outcomes for the company’s third-party app ecosystem, including the the company Apps Marketplace.
You will lead both sides of the ecosystem: helping businesses discover and adopt trusted solutions, while enabling developers and partners to build successful products on the company. You will determine where the company should expand ecosystem coverage, improve the merchant journey from discovery through ongoing usage, and establish the product and operating foundations for a high-quality marketplace.
Own the vision, strategy, roadmap, and success metrics for the company’s third-party app ecosystem and Marketplace.
Define the highest-value merchant needs and ecosystem gaps by product, segment, industry, and geography; determine when the company should build, partner, or enable third parties to address them.
Improve the merchant funnel from discovery and evaluation through installation, activation, usage, and retention.
Expand distribution beyond the Marketplace by surfacing relevant apps across the company’s product workflows, onboarding, Dashboard, support, and other high-intent experiences.
Improve discovery through search, taxonomy, recommendations, personalization, and merchandising.
Establish marketplace standards for app quality, reliability, security, permissions, support, and data-use transparency so businesses can adopt third-party solutions confidently.
Create the incentives, analytics, growth tools, and monetization capabilities that help developers build sustainable businesses and continue investing in the company.
Define and monitor ecosystem health, including app coverage and quality, merchant conversion and retention, partner success, and incremental value to the company.
Lead cross-functional teams across Engineering, Design, Data Science, Partnerships, Developer Relations, Marketing, Sales, Support, Risk, and Legal.
Represent the company’s ecosystem strategy with developers, technology partners, and users, using their feedback and quantitative evidence to guide product decisions.
Align senior stakeholders around priorities and trade-offs, and communicate progress, risks, and outcomes clearly.
Requirements
We’re looking for someone who meets the minimum requirements below. Preferred qualifications are a bonus, not a requirement.
Minimum requirements
10+ years of product-management, engineering, product-focused founder, or equivalent experience, including ownership of a complex product area at scale.
Experience setting strategy and driving execution for a platform, marketplace, ecosystem, developer product, or other multi-sided business.
Demonstrated success improving acquisition, discovery, conversion, activation, or retention.
Strong judgment across user-facing products, technical platforms, partner economics, and marketplace trade-offs.
Experience leading ambiguous initiatives across multiple product, engineering, and business teams.
Technical fluency with APIs, integrations, developer tooling, and platform products.
Demonstrated ability to define metrics and use qualitative and quantitative evidence to prioritize investments.
Experience working directly with external developers, technology partners, or enterprise users.
Excellent written and verbal communication skills, including influencing senior stakeholders and leading across organizational boundaries.
Preferred qualifications
Experience building or scaling an app marketplace, developer ecosystem, or two-sided platform.
Experience with marketplace search, recommendations, ranking, personalization, or contextual distribution.
Experience designing partner monetization, incentives, or revenue-sharing models.
Experience with enterprise SaaS workflows such as CRM, ERP, ecommerce, support, reporting, or quote-to-cash.
Experience in payments, financial technology, or another regulated technology environment.
Experience taking a platform or marketplace from 0→1 and scaling its adoption and operating model.
Where you’d work
Fully remote
You can work from
United States
About the company
Hidden companyCompany hidden
Industry: FinTech
Good
Your chances
Still hiring, not crowded yet, and you'd be among the first.
16 checks run
5 good signs
1 red flag
Still hiring?
11 checks
Actively hiring
StaleHiring
In its favour3
Still on the company's own careers site, checked 1 h agoModerate evidence
Found in the last 48 hours, before the big job boardsModerate evidence
The company opened 49 roles and closed 42 in the last 2 weeks: hiring is movingModerate evidence
Against it1
Vague on the basics: no salary, stack or contract statedModerate evidence
How crowded?
5 checks
Low
QuietCrowded
In its favour2
In its Early Window: not on the big job boards yetStrong evidence
Asks for 10+ years: a narrow poolModerate evidence
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