Product Manager - B2B Payments

Description

The company operates in more than 200 countries and territories, with a focus on digital payments that are secure, simple, smart and accessible.

You will join the SME team, which supports small businesses and lower mid-market businesses. The role helps shape product strategy alongside the Director and SME leadership, and covers early ideas, research and building capabilities that increase usage and spend, then taking them to market globally.

You will work with cross-functional teams to build and improve tools that help customers grow and operate more efficiently.

Responsibilities

• Help the Director and stakeholders shape product strategy by offering insights and input into decisions.
• Own early ideas, research and the building of capabilities that grow business usage and revenue for the company and its Distribution Partners.
• Use the Working Backwards method to turn business needs and customer experiences into features and functions for the roadmap.
• Work with engineering, design, marketing, legal and other teams to ship products that are innovative and easy to use.
• Partner with third-party service providers and technology vendors to make integrations work smoothly and add value to the platform.
• Support go-to-market work, including market research, product positioning, launch planning and product operations.
• Use data to guide product development and improve the customer experience.
• Stay close to development teams so features are delivered on time and at high quality.
• Run market research and competitive analysis to inform product decisions.
• Write and maintain user stories, use cases and acceptance criteria.
• Track product performance and use the results for ongoing improvement.
• Report progress and performance to stakeholders on a regular basis.

Requirements

• 5, 7 years of product management experience, including a record of building, launching and scaling SaaS-based financial products.
• Solid understanding of B2B commercial payments such as AP, AR and virtual cards.
• Preferably some experience with ERP systems, payment gateways and payment automation solutions.
• Focus on software for small and/or medium businesses.
• Ability to understand customer needs and build products around them.
• Experience working with third-party vendors and technology partners.
• Proven ability to collaborate across engineering, design and marketing in fast-paced, growth-oriented settings.
• Strong research and analytical skills, with a knack for turning insights into product improvements.
• Proficiency with product management tools such as Aha, JIRA, Confluence or similar.
• Experience with product development teams running Agile/Scrum planning, elaboration, retrospectives and similar ceremonies.
• Experience partnering with technical project managers to define and execute a plan and track success metrics closely.
• Follow the company-style security expectations: abide by security policies, protect the confidentiality and integrity of information, report suspected violations or breaches, and complete all periodic mandatory security training.

Conditions

Based in New York City, New York, with work performed in the US.

Base salary range: $156,000 to $265,000 USD. The offered base may vary based on location, job-related knowledge, skills and experience.

May be eligible for an annual bonus or commissions, depending on the role.

This posting reflects current vacancies, and the company intends to fill the position by 11/04/2026. If that date has passed, it will be filled as soon as possible.

The company is a merit-based, inclusive equal opportunity employer that considers all applicants regardless of gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other legally protected characteristic.

Benefits

• Medical, prescription drug, dental, vision, disability and life insurance, plus a flexible spending account and health savings account.
• 16 weeks of new parent leave and up to 20 days of bereavement leave.
• 80 hours of Paid Sick and Safe Time, 25 days of vacation and 5 personal days, pro-rated from the hire date.
• 10 paid US observed holidays.
• 401k with a best-in-class company match, and deferred compensation for eligible roles.
• Fitness reimbursement or on-site fitness facilities, and eligibility for tuition reimbursement, among many more.
• Interns receive 56 hours of Paid Sick and Safe Time, jury duty leave, and on-site fitness in some locations.