Product Designer

Description

At ING, we’re passionate about creating experiences that make banking simpler, smarter, and more rewarding for our customers. Join us on a 12-month Fixed-Term opportunity where your ideas will be valued, your growth supported, and your work will help shape digital experiences used by millions of customers every day.

We're looking for a Product Designer to join our Digital Tribe, where you'll help shape seamless, mobile-first experiences across ING's digital channels. As part of our Design Excellence team, you'll collaborate with talented specialists across Product, Engineering and Design, combining research, UX, UI and Service Design to deliver simple, engaging and customer-focused solutions.

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sounds like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

Need more?

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Responsibilities

• Design end‑to‑end experiences across mobile and digital platforms, from Discovery, Research and ideation to prototyping, usability testing and delivery.
• Collaborate closely with Product, Engineering, Brand and fellow designers to deliver customer‑positive solutions.
• Create clear, intuitive interaction designs, customer journeys, wireframes and prototypes that align with ING’s challenger mindset.
• Advocate for human‑centred design, accessibility best practices and consistent use of our global design system.
• Communicate insights, design rationale and user needs to stakeholders, participating actively in critiques and agile ceremonies.

Requirements

• Proven capability in Figma, wireframing, prototyping and modern design tools.
• 2–4 years’ experience in UX or Product Design, with a strong portfolio showcasing Product, UX, UI and Service Design skills.
• A data‑informed, curious mindset with the ability to ask thoughtful questions and translate insights into design decisions.
• Excellent communication and collaboration skills, thriving in fast‑paced, agile, cross‑functional environments.
• Passion for crafting simple, impactful mobile‑first customer experiences; financial services experience is a bonus, not a must.

Benefits

• Discounted ING Health Insurance.
• An additional Rest Day to support your wellbeing.
• An IMPACT Day to volunteer on approved sustainability activity.