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Sustainment

Product Designer

  • Office
  • 3-6 years

Salary

Not stated

Similar roles pay $140K - 200K a year · our estimate

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Description

The company builds an AI-native software platform that helps US-based manufacturers find and work with the critical suppliers they need to build and manage their supply chains.

The platform covers Supplier Relationship Management, Supply Chain workflows and Supplier Intelligence, and serves both DoD and commercial customers.

The team is working toward a supply base of local and regional suppliers that connect and do business more easily with the industry and government customers that depend on them, with secure, resilient links between them.

Responsibilities

  • Improve the overall user experience of the platform, covering both user experience and visual design across all of its products.
  • Use and extend the AI-driven prototyping tools, design system and shared patterns across the areas you work on.
  • Partner with product management and engineering to design around what users functionally need.
  • Plan and run research with manufacturers and suppliers, including interviews and rapid prototype tests, and summarise what you learn clearly.
  • Create UX artifacts such as journey maps, interaction models and high-fidelity UI built on the design system.
  • Use AI model-driven tools such as Claude to generate UI and working prototypes from the design system, so you can test ideas quickly and show users concepts early.
  • Design data-dense procurement screens and AI-assisted decision flows that keep users in control and trust high.
  • Write design specs that account for edge cases, and stay involved through QA and launch.
  • Present your designs and reasoning to the team, and exchange critique with it.
  • Report to the VP of Product and work as an equal partner with product and engineering.
  • The role is open at the Product Designer or Senior Product Designer level. Everyone applies to the same posting, and the level is set by your experience and interviews.
  • At the senior level, you will also own design coherence across the whole platform so it works as one system, and own the information architecture and reusable patterns that link the core workflows.
  • At the senior level, you will set the long-term design vision for how buyers and suppliers use the platform, including AI-assisted decisions, and make sure it reaches the roadmap.
  • At the senior level, you will set the research agenda and keep a steady research cadence that guides product priorities.
  • At the senior level, you will present designs and reasoning to company leadership.
  • At the senior level, you will strengthen the design system so AI models can build from it reliably, build a critique culture and research habits, and mentor designers as the team grows.

Requirements

  • 3+ years of product design experience, ideally on B2B SaaS products.
  • A portfolio showing shipped work and how you got from problem to solution.
  • Experience designing complex, data-dense interfaces for business users.
  • Hands-on experience with AI model-driven design and prototyping, using tools such as Claude to turn a design system into working UI.
  • Comfort with ambiguity and the ability to take a rough problem through to a shipped design.
  • Strong collaboration and communication skills with engineers and product partners, and the ability to explain your decisions clearly.
  • Strong craft in both interaction design and visual design, held to a consistently high standard.
  • Experience at an early-stage company.
  • Background in procurement, supply chain, manufacturing or operations software.
  • Senior level: 5+ years of product design on B2B SaaS products, with clear ownership of major workflows or product areas.
  • Senior level: a portfolio showing end-to-end workflow thinking, product leadership and measurable shipped outcomes.
  • Senior level: strength in system design, meaning information architecture and reusable patterns that hold up across a whole product.
  • Senior level: a record of taking work from rough problem framing to shipped product, and of persuading leadership and shaping the roadmap.
  • Senior level: experience mentoring designers or raising the design practice on a team.

Conditions

This is an on-site role at the Austin, Texas office, and candidates must live in the Austin area.

Full-time employees receive medical, dental and vision coverage, paid time off, company holidays and 401K matching.

Applicants must be authorized to work for any employer in the U.S. The company cannot sponsor or take over sponsorship of an employment visa at this time.

The company is an equal opportunity employer and does not discriminate on the basis of any protected class.

Benefits

  • Competitive benefits package for full-time employees, including medical, dental and vision coverage, paid time off, company holidays and 401K matching.

Where you’d work

From the office

No visa sponsorship

About the company

Sustainment

Office in Austin, United States

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Details11 facts · Role, Location, Compensation, Employment
Tech stack
  • User research
  • Prototyping
Type
Full-time
Specialty
Product
Region
United States
Pay period
Annual
Show 6 more factsShow less

Role

Category
Design
Specialty
Product
Experience
3+ years
Tech stack
  • User research
  • Prototyping

Location

Work model
Office
Region
United States
Office
  • Austin, United States
Visa sponsorship
Not sponsored

Compensation

Salary
Salary by agreement
Pay period
Annual

Employment

Type
Full-time

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