Principal Project Manager

Description

The team works in financial services and helps European clients judge how the product can meet their needs.

You will work with the Implementation Consultant to oversee a seven-step implementation process for bank and credit union customers.

Responsibilities

• Drive adoption of the product across financial institutions by building relationships with stakeholders at every level and keeping work aligned with company goals.
• Own the project or programme timeline from start to finish, spotting risks and dependencies early and keeping milestones on schedule.
• Lead cross-functional teams using Agile methods, running sprint planning, daily stand-ups and retrospectives to keep improving delivery.
• Manage several workstreams in large implementations so teams stay aligned, risks are contained, and integrated solutions land on time and within budget.
• Keep stakeholders informed with clear updates, manage expectations, allocate resources for the best team output, and track budget and burn rate.
• Monitor KPIs and business value metrics to measure progress, support decisions and deliver high-impact results.
• Handle escalations on your own, keeping momentum and customer satisfaction while solving problems quickly.
• Run project plans and tools with a high level of skill, covering tasks, resourcing and milestones while staying on strategy and within budget.
• Give peers and senior management full status reports and risk assessments so everyone can see where work stands.
• Build your domain knowledge and technical skills, and support learning across the team.
• Mentor new hires, work with leaders across departments, and become a go-to voice on major decisions. Help improve internal processes and tools.
• Spot whitespace within programmes that could bring in revenue: assess extra resourcing needs, look for cross-sell and up-sell chances, and negotiate higher rates based on the value current resources provide.
• Use AI tools to automate routine tasks, improving accuracy, saving time and cutting errors.
• Apply AI-driven insights to sharpen decisions, improve customer experience and lift team productivity, making sure each use delivers measurable value.
• Keep up with AI developments and find ways to grow the business with them.

Requirements

• A bachelor's degree in a related field such as business, management or information technology, or equivalent experience.
• 8+ years of professional project management or related experience.
• Working knowledge of Microsoft Office: Word, Excel and PowerPoint.
• A track record of handling complex work with precision, backed by strong organization, time management and problem-solving.
• Explaining complex information clearly to any audience at any level.
• Leading projects with little supervision, showing initiative and escalating issues when needed.
• Earning credibility and influence through open communication, teamwork and reliable follow-through.
• Helping drive change by spotting improvements and challenging existing processes constructively.
• Desired: Salesforce experience.
• Desired: experience with the platform as an end user or through an implementation.
• Desired: PMP or PMI certification, which is preferred.
• Desired: prior project management experience.
• Desired: background across several banking lines of business.
• Desired: familiarity with agile software delivery practices and concepts.
• Desired: the position may require travel.

Conditions

Base salary range is £63,200 to £107,400 GBP.

The range shown is the minimum and maximum for this posting, set using market data and the compensation philosophy, and takes into account factors including but not limited to knowledge, skills, experience, education, certifications and business needs.

The company may change the posted range in line with internal practice and market movement.

The recruiter can share more compensation details during recruitment; base salary is one part of the total package.

The company values inclusion and equality and wants everyone to bring their authentic selves to work.