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ServiceNow

Principal Platform Architect

  • Hybrid
  • 6+ years

Salary

Not stated

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Description

The company is looking for a Principal Platform Architect to act as a trusted advisor on enterprise platform strategy and governance.

In this role you set platform standards and guide technical decisions so the platform stays healthy, scalable, and in line with customer goals.

You will build governance models, spot risks early, and support sustainable growth. You will work with CxO leaders, enterprise architects, and platform teams to shape decisions and keep the program consistent.

Responsibilities

  • Set and maintain the platform vision and strategy so they match enterprise IT and business objectives.
  • Create platform health metrics and remediation plans covering technical debt, platform hygiene, upgrade readiness, and long-term maintainability.
  • Define reusable architecture patterns, standards, and reference architectures that speed up delivery and lower implementation risk.
  • Guide architecture work so designs follow platform standards and leading practices.
  • Work with customer executives to make sure platform decisions deliver measurable business outcomes, adoption goals, and realised value.
  • Shape governance frameworks for instance strategy, integrations, and data models.
  • Run platform governance forums that keep decisions consistent across partners and teams.
  • Identify and reduce platform risks, including scalability, performance, and technical debt.
  • Encourage partners, customers, and internal teams to adopt leading practices.
  • Give structured feedback to the product and engineering teams.

Requirements

  • Experience using AI in work processes, decision-making, or problem-solving, such as AI-powered tools, workflow automation, analysing AI-driven insights, or assessing AI's impact on your function or industry.
  • 12+ years in enterprise architecture, solution strategy, and program leadership.
  • Proven record of engaging executives to shape platform direction and business outcomes.
  • Track record of designing multi-workflow, enterprise-scale architectures and governance models.
  • Ability to act as a program-level architect, guiding several teams and partners toward one shared vision.
  • Expertise in platform strategy, integration patterns, and complex delivery governance.
  • The company Certified Master Architect (CMA) and other architecture or governance framework certifications are highly desirable.
  • You must hold security clearance at baseline, NV1, or NV2 level, or be eligible to obtain it.

Conditions

Work persona (flexible, remote, or required in office) is assigned based on the nature of the work and your work location.

To confirm eligibility for a work persona, the company may measure the distance from your main residence to the nearest office using a third-party service.

The company values flexibility and trust in how its distributed team works.

Where you’d work

Part of the week in the office

You can work from

  • Australia

About the company

ServiceNow

  • Industry: SaaS

Office in Australia

Also hiring in United States, San Diego, United States, United Kingdom and 15 more places

72 of their 224 open roles are remote

Your chances

Worth a look before you spend an evening tailoring a CV for it.

  • 19 checks run
  • 2 red flags

Still hiring?

13 checks

1 red flag

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6 checks

1 red flag

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Details11 facts · Role, Location, Compensation, Employment, Company
Seniority
Principal
Type
Full-time
Industry
SaaS
Region
Australia
Pay period
Annual
Show 6 more factsShow less

Role

Category
Development
Seniority
Principal
Experience
12+ years

Location

Work model
Hybrid
Region
Australia
Office
  • Australia
Remote from
  • Australia

Compensation

Salary
Salary by agreement
Pay period
Annual

Employment

Type
Full-time

Company

Industry
SaaS

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