Principal Manager-Sales Engineer

Description

The company connects people to what matters most to them, and the team is a group of people who listen closely, lead, and show up for each other, especially in hard times.

You will join a team that values sharing ideas openly, including unconventional ones, and that supports growth and learning.

Responsibilities

• Work with the sales team to understand customer needs and build the right mix of data and voice services.
• Add security, IT, mobility, and professional managed services where they fit, so customers can run their businesses more intelligently, safely, and quickly.
• Own the technical side of solutions for new business customers, aiming for strong technical design and strong customer service.
• Proactively work your territory to drive advanced solution sales.
• Identify the business challenges customers face.
• Design the solution architecture that meets each customer need.
• Build business cases and help customers decide on our solution.
• Draft agreements that set out pricing, service commitments, and technical specifications.
• Create and manage technical program plans so that delivery matches what was promised.
• Grow new business and existing accounts.

Requirements

• You are curious, resourceful, and comfortable with all kinds of people. Strong active listening and analytical thinking help customers feel confident about their next steps.
• You combine technical knowledge with business sense and can explain complex solutions in plain language. You put customer success first, knowing that team and individual results depend on it.
• You need:
• A bachelor's degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Experience selling technical solutions.
• A valid driver's license.
• Willingness to travel.
• Even better if you have one or more of the following:
• Experience on a sales team that met demanding targets.
• Technical design or engineering experience, ideally in communications or networks.
• Knowledge of wireless services and the benefits of data, voice, cloud, managed IT, security, and/or mobility solutions. M2M experience is a plus.
• Experience negotiating and contracting complex technical solutions.
• Experience building detailed project plans covering technical specifications, requirements, and milestones for complex technical solutions.
• You are encouraged to apply even if you do not meet every even better item.

Conditions

This role supports the SMB Channel and is based in Irving or Houston, Texas.

It is mobile: you will mainly work at customer or field locations, with occasional visits to a company location for in-person training and meetings.

The role is scheduled for 40 hours per week.

Benefits

• Health and wellness options include medical, dental, vision, short and long term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
• A matched 401(k) savings plan, up to 8 paid company holidays and up to 6 personal days per year, paid parental leave, adoption assistance, tuition assistance, and other incentives.
• New hires receive up to 15 days of vacation per year, increasing with service.
• Depending on the role, premium pay may include overtime, shift differential, holiday pay, and allowances.
• Part-time employees may be eligible for some of these benefits, depending on their individual circumstances.
• Pay is based on location and confirmed job-related skills and experience. This is a commission-based role with the potential to earn more. For part-time roles, pay is adjusted to the hours worked.