Principal Architect (Remote)

Description

The company offers advisory, infrastructure, security, cloud, AI, professional services, managed services and field services to enterprise clients. This senior, client-facing role suits someone with 15+ years in enterprise technology, consulting or architecture who has advised CIOs, CTOs, CISOs and other top technology leaders.

You will sit between technology strategy, executive advisory, account growth and coordinating delivery teams. Unlike a CSA, who leads broad technical discovery and runs active pursuits, you focus on executive strategy, thought leadership and long-range opportunities. The role carries real business accountability but is not a quota role.

You will work with account executives, client solution architects, specialists, practice leaders, professional and managed services teams, and technology partners.

Responsibilities

• Advise senior client leaders, such as CIOs, CTOs, CISOs and infrastructure heads, on strategy, transformation, risk, modernization and emerging technology.
• Lead executive conversations and run workshops, strategy sessions, roadmap discussions and innovation briefings.
• Turn complex technology shifts into business decisions clients can act on.
• Build lasting relationships that reach beyond any single product, project or vendor.
• With account executives and CSAs, find where executive engagement can deepen an account, covering technology priorities, executive initiatives, transformation programs, organizational challenges, competitive threats, technical debt and whitespace.
• Move clients from one-off purchases toward multi-year strategic relationships.
• Introduce ideas, perspectives and solutions clients have not yet considered.
• Track major enterprise technology trends and form clear views on where they are heading and how they affect client strategy. Areas include Enterprise AI, AI infrastructure, RAG and agentic AI, data center modernization, networking, cybersecurity, hybrid cloud, automation and observability, platform engineering, managed services, Enterprise Service Management and operating model transformation.
• Represent the company at executive briefings, client events, industry panels, summits, webinars and partner engagements.
• Spot strategic opportunities before they become formal projects or RFPs, and work with sales and CSA leaders to turn executive conversations into real opportunities.
• Connect client initiatives to the company's capabilities across advisory, infrastructure, security, cloud, AI, professional services, managed services and field services, and consider the full client lifecycle to widen each opportunity.
• Work with CSAs so executive strategy turns into technical discovery and delivery. Bring in specialists, practice leaders, service teams and partners as needed, without owning every pursuit yourself.
• Support complex, multi-practice opportunities where executive context and technical strategy matter most.
• Coach CSAs and sales teams on executive communication, technology storytelling, business outcome alignment, strategic discovery, opportunity creation, whiteboarding and workshop facilitation. Share client insights, market trends and strategic plays across the organization, and help technical staff feel confident with senior executives.
• Build relationships with CTOs, chief architects, field CTOs and technical executives at strategic OEM partners. Bring their insights, roadmaps and innovation into client conversations, identify where joint solutions can set the company apart, and join executive briefings and joint account planning where useful.
• Take client and market feedback to company leadership, including recurring challenges, emerging needs and capability gaps. Help shape services, practice strategy, technology investment, partner strategy, enablement and the managed services roadmap with a field view of where demand is going.
• Identify security risks, escalate them to the right executive leadership member and help with remediation.
• Perform other duties as assigned.
• Success is measured by strategic influence and the business results of executive engagement, including executive relationships created or expanded, strategic account engagement, executive workshops and advisory sessions, opportunities created proactively, influenced pipeline, opportunity expansion, cross-practice opportunities, professional and managed services attach, strategic account penetration, executive sponsorship in major accounts, client retention and expansion, OEM executive relationships, thought leadership contributions, client feedback and market intelligence, and enablement and coaching impact on sales and CSA teams.

Requirements

• Have 15+ years in enterprise technology, consulting, solution architecture, technology strategy, systems integration or related work.
• Have significant experience working with CIOs, CTOs, CISOs and senior technology leaders.
• Have broad knowledge of enterprise infrastructure, networking, cloud, cybersecurity, data center, automation, AI and services.
• Have a record of turning emerging technology into practical business strategy.
• Have shaped complex enterprise programs and transformation initiatives.
• Communicate strongly in executive settings, including facilitation, whiteboarding and presentations.
• Have influenced strategic opportunities without owning the day-to-day pursuit.
• Have worked across sales, pre-sales, professional services, managed services and delivery organizations.
• Understand technology partner and OEM ecosystems well.
• Have worked at a national technology integrator, consulting company, VAR, MSP or major enterprise technology provider.
• Have held a field CTO, CTO, distinguished architect, principal architect or executive advisory role.
• Have built executive technology roadmaps and strategic account plans.
• Are familiar with enterprise AI, AI infrastructure, RAG, agentic AI, automation, observability, hybrid cloud and cybersecurity strategy.
• Have spoken at client events, industry panels, executive briefings or technology conferences.
• Have helped create new offerings, services or go-to-market approaches based on field demand.
• Complete ongoing security awareness training and follow company policies.
• Work comfortably with CIO, CTO and CISO level leaders and explain complex technology in plain business language.
• Build trust without relying on a sales pitch.
• Stay curious across many technology domains, with enough depth to be credible and the judgment to bring in deeper experts.
• Ask strong questions and listen before recommending solutions. Lead with empathy and work to understand the client's business and operating environment.
• Think across silos and practices, connect strategy to execution, and create opportunities rather than wait for them.
• Influence people without formal authority and represent the company credibly inside, outside and across the partner ecosystem.
• Model a One Team mindset across sales, pre-sales, services, PMO, delivery and the wider organization.

Conditions

Must be based in the United States. This is a remote role.

In New York City, the base salary range is $250,000-350,000, plus eligibility for a profit-sharing bonus and/or commission. Pay in other locations may differ.

The company works to build an inclusive workplace where every employee can do their best work.

Benefits

• Unlimited PTO
• Incentive pay plans open to all employees
• 401k contributions funded by the company
• Employer-covered health insurance at zero cost to you
• Annual reimbursement of up to $500 for a personal device used for work
• Paid parental leave
• Candid, open culture with one-on-one coaching, performance reviews and a steady feedback loop
• A team of diverse, respectful, high-performing colleagues