Presales Solutions Engineer – IP Video Surveillance & Video Management Software

Description

The company provides security and communication solutions and has over 4,000 employees in more than 50 countries.

The role supports the sales team with presales work: solution design, demonstrations, technical consultations, proof-of-concepts and proposal support. You act as the link between customers, sales and technical delivery teams, and you work directly with customers, consultants and partners on IP video surveillance and security designs.

Performance is measured by technical win rate, design quality and accuracy, customer satisfaction during the sales cycle, successful demonstrations and proofs-of-concept, revenue contribution from presales support, and technical certifications earned.

Responsibilities

• Join customer meetings and technical discussions to support the sales team.
• Analyze customer needs and develop suitable surveillance and security solutions.
• Prepare proposals, technical specifications and system architectures.
• Give product presentations, demonstrations and workshops to customers and partners, and answer their technical questions during the sales process.
• Design IP video surveillance systems that follow industry best practice, and recommend cameras, recording platforms, storage and VMS products.
• Produce system layouts, bills of materials and high-level network designs.
• Size systems, calculate bandwidth and estimate storage.
• Make sure designs are scalable, secure and cost-effective.
• Advise consultants, system integrators and end users on surveillance technology and trends, and help customers compare options and architectures.
• Take part in proof-of-concept and pilot projects.
• Deliver technical training to partners and customers, and prepare presentations and sales documentation.
• Act as the technical expert at marketing events, webinars and trade shows.
• Work with manufacturers and technology partners, keep up with new products, software releases and industry developments, and help obtain technical certifications and partner accreditations.

Requirements

• Degree or diploma in IT, telecommunications, electronics, security systems or a related field. Equivalent industry experience is also considered.
• At least 3 years in presales engineering, solution architecture, security technology or video surveillance systems.
• Experience presenting technical solutions to customers and partners.
• Experience supporting sales opportunities and bid responses.
• Solid knowledge of IP cameras and surveillance technology, VMS, ONVIF, CCTV system architecture, TCP/IP networking, VLANs, PoE, routing and switching, server and storage technology, and video analytics with AI-based surveillance.
• Experience with at least one of Bosch BVMS, Milestone XProtect, Genetec Security Center or Axis Camera Station.
• Preferred: experience with access control or integrated security platforms.
• Preferred: understanding of cybersecurity for connected security systems.
• Preferred: experience with cloud and hybrid surveillance solutions.
• Preferred: knowledge of AI analytics, license plate recognition and object detection.
• Strong presentation and communication skills, with the ability to present to both technical and executive audiences.
• Customer focus and commercial awareness.
• Strong problem-solving and analytical skills.
• Ability to turn technical concepts into business value.
• Self-driven, and able to manage several opportunities at once.

Conditions

The company is an equal opportunity employer and welcomes applications from people with disabilities.