Pre-Sales System Engineer

Description

This is a remote role, so you will mostly work from home as a pre-sales technical adviser for the company's networking business.

You will support account managers, channel partners and customers through the sales cycle, helping small and medium-sized businesses update, secure and simplify their networks.

The work covers wired and wireless networking, network security, routing, SD-WAN, SASE and cloud-managed networking. You will handle several opportunities at once in a fast, high-volume inside sales setting.

Responsibilities

• Work with account managers on account plans, opportunity qualification and the technical side of deals in your territory.
• Run discovery sessions to find out customers' business drivers, technical needs and modernization goals.
• Assess current environments to find gaps and risks, then propose how to address them.
• Design end-to-end networking solutions across campus, branch, wireless, routing, SD-WAN and security.
• Match recommendations to customer business outcomes, digital transformation plans and modernization strategies.
• Give tailored technical presentations, product demos and virtual sessions for both technical and executive audiences.
• Help prepare proposals, RFP and RFI responses, bills of materials and solution documents.
• Work alongside senior engineers, architects and specialists on complex or multi-domain deals.
• Keep deep knowledge of the company's networking portfolio, including its wired, wireless, routing, data center and SASE offerings.
• Track trends such as AI-Ops, Zero Trust, NaaS, AI-driven networking and the evolution of campus fabrics.
• Explain how the company's technology differs from competitors in customer conversations.
• Build your technical and industry skills through certifications and ongoing training.

Requirements

• You have 5+ years in pre-sales, sales engineering or another customer-facing technical role, taking a consultative approach.
• You understand networking well, including campus, wireless, routing and WAN, and ideally have worked with SD-WAN, SASE or Zero Trust.
• You act as a trusted adviser, tying technology choices to business goals and measurable results.
• You can lead discovery conversations that surface both technical needs and strategic priorities.
• You can turn complex technical ideas into business value for audiences ranging from engineers to executives.
• You can guide customers through evaluation and decisions, explaining trade-offs, risks and recommended paths.
• You have hands-on experience designing solutions and can map them onto real customer environments.
• You work well across teams, partnering with account managers, architects and specialists.
• You do well in a fast-paced, high-volume inside sales environment, juggling several opportunities with close attention to detail.
• You are curious and proactive, keeping up with industry trends and growing your technical and business knowledge.
• You communicate clearly and confidently, with strong presentation, storytelling and interpersonal skills.
• You hold a bachelor's degree in engineering, computer science, information technology or equivalent experience.
• Preferred certifications: Aruba ACA or ACP, Juniper JNCIA, Cisco CCNA, Fortinet FCA or FCP, CWNA.
• The ideal candidate has a solid networking base, wants to keep building technical depth, enjoys customer contact and works well in a team-oriented, high-velocity sales setting.

Conditions

This is a remote, teleworking role, so you will primarily work from home.

The job level is TCP03 in the Sales function.

The annual salary range in the United States is USD 125,000 to 294,000 in Texas.

This range is the combined base and target sales pay you would earn at 100% of your sales plan, split 75% base salary and 25% target-level sales compensation.

The actual offer may differ based on location, experience, education, training or skill level.

The company is an equal opportunity employer covering veterans, people with disabilities and LGBT candidates, and it hires on qualifications, merit and business need.

The company follows all applicable laws on using arrest and conviction records in hiring.

Candidates who need accommodation at any stage of hiring can ask for it.

Benefits

• Health and wellbeing benefits covering physical, financial and emotional health for you and the people you care about.
• Career development programs to help you become a subject expert or move into another division.
• US benefit details are available on the company's new-hire enrollment page.
• A culture that values varied backgrounds and gives you flexibility to manage work and personal needs.