Partner Technical Architect

Description

The company sells a platform for enterprise workflows and is hiring a partner-facing architect to be the main strategic contact for its Global and Strategic Regional partners.

The role combines technical pre-sales work, partner business development, solution strategy and AI-first adoption, with trusted advice to partner executives, industry-focused architecture and go-to-market leadership in one accountable position.

Your work turns platform, AI and industry knowledge into offerings that partners can repeat, grow and sell profitably.

Pre-sales technical work remains the core of the job, covering discovery, demos, proof-of-concept leadership and architecture checks that help partners move deals forward.

The role does not include platform configuration, development or delivery, managing contracts, pricing or financial programs, replacing deep technical specialists, or day-to-day partner relationship management, which sits with Partner Management.

Responsibilities

• Act as the dedicated strategic counterpart for your assigned partners, covering everything from pre-sales technical support to co-innovation and growth advice.
• Be the main strategic contact for assigned partners and build trust with partner executives and practice leaders.
• Run joint business planning to line up partner investment, industry focus and go-to-market priorities across every route to market.
• Advise partners on growing their practice, choosing specializations and getting ready for AI-enabled offerings.
• Shape partner-sourced and partner-influenced pipeline through offer-led strategy and clear differentiation.
• Run or support technical discovery, executive briefings and demos that show platform value and speed up partner-led deals.
• Help partners map their offerings to high-value industry workflows and customer outcomes.
• Turn platform and AI capabilities into differentiated, scalable solutions at the concept and architecture level.
• Keep a working grasp of enterprise workflows across CRM, IT, Security and Business Services.
• Design and lead partner-led proofs of concept and joint demos that show business value, technical feasibility and competitive edge.
• Give technical escalation support on critical partner opportunities at key deal milestones.
• Promote AI-first design, including intelligent workflows, automation and agent-based use cases.
• Coordinate with Partner Solution Architects and domain advisors for AI, CRM, and Security and Risk to speed up solution development.
• Guide partner offerings from concept through validation to scalable sale.
• Encourage responsible, enterprise-ready AI adoption that follows governance and trust standards.
• Link solution strategy to measurable results such as efficiency, growth, ROI and time-to-value.
• Support executive conversations with clear value stories built around outcomes.
• Coordinate internal specialist teams so partners get one consistent experience rather than scattered contacts.

Requirements

• Have 8+ years in pre-sales solution consulting, partner strategy, enterprise technology advisory or a related field, with a record of leading technical discovery, demos and partner engagements.
• Have worked directly with partners, system integrators, hyperscalers or technology alliances.
• Have strong executive presence and can influence senior partner stakeholders at VP level and above.
• Can connect business strategy, industry context and technology into practical partner growth plans.
• Have helped shape or scale partner practices, offerings or go-to-market motions.
• Understand enterprise platforms and workflow-based solutions at the concept and architecture level.
• Have working knowledge of AI use cases, automation patterns and data-driven workflows.
• Have deep familiarity with at least one industry vertical, such as Financial Services, Healthcare, Manufacturing or Public Sector.
• Have experience using or thinking critically about how AI fits into work processes, decisions and problem solving.
• Preferred and standout experience: hands-on work with the company platform and its AI capabilities, including Now Assist and AI Agents.
• Preferred: background in management consulting, strategy advisory or partner business development.
• Preferred: the company certifications such as CSA, CIS or architecture certifications.
• Preferred: experience across several partner routes to market, including C&I, MSP, Reseller, Hyperscaler and Build.
• Preferred: familiarity with competing platforms and the ability to explain how the company differs.

Conditions

Travel for partner, customer and company activities can reach up to 50%.

Base pay is $134,250 to $221,550 for positions in this location, shown as a guideline, with individual pay depending on qualifications, skill level, competencies and work location.

Equity may be offered where applicable, along with variable or incentive pay and benefits.

Sales roles generally include an On Target Earnings incentive structure.

Pay depends on the geographic location of the role and may change.

Work personas (flexible, remote or required in office) are assigned by job type and work location, and the company may check the distance between your home and the nearest office with a third-party service.

Benefits

• Health plans, including flexible spending accounts.
• 401(k) plan with company match.
• Employee stock purchase plan.
• Matching donations.
• Flexible time away and family leave programs.