Operations Business Analyst II - Finance Enablement

Description

The Finance organization is hiring an Operations Business Analyst II to help move its transformation program forward, which brings people, processes and data together to produce trusted insights that support the company's growth.

Your main focus will be the transformation work for financial planning and analysis teams.

The company is a Fortune 500 provider of employee benefits and service solutions to companies worldwide. It is headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, significant operations in Portland, ME, and Baton Rouge, LA, and more than 35 US field offices. A sister entity is headquartered in Columbia, SC, with over 40 field offices nationwide.

The company has about 10,000 employees who serve more than 39 million people.

Responsibilities

• Lead large, complex and/or cross-functional requirement elicitation and validation sessions with finance partners, so the requirements are complete, correct, prioritized, unambiguous, verifiable and comprehensive.
• Choose the right elicitation technique for each situation. Ask questions, offer alternatives and examine every side of an issue to find the real business need.
• Document procedures and build operational readiness plans.
• Learn how business functions work, especially the processes that get work done and deliver value.
• Fill project management gaps by developing project plans, running agile ceremonies and making sure deliverables are handed over on time.
• Build moderate to complex prototypes that show requirements visually.
• Find, analyze and resolve large, complex problems, working with the project management team to shape final solutions.
• Gather data from many disparate sources and analyze it. Assess the impact of proposed system changes and turn your findings into a cohesive solution, presentation and set of next steps that fit the current project and the company's strategy.
• Look beyond the current project and consider how the solution could be reused in future work.
• Translate complex business, system and non-functional requirements into clear, concise, traceable functional requirements, and own the process of recording them in a full repository within the business requirements and functional specification documents.
• Lead and take part in discussions and meetings, clearly explain difficult, multi-part ideas, and answer questions from groups at every level of the organization.
• Use established working relationships across the organization to influence and negotiate, and to spot and resolve conflict early.
• Manage your time so deliverables land on time. Delegate and direct others, tell management early when a schedule is at risk, and propose fixes to limit delay.
• Teach and mentor junior analysts in basic and advanced elicitation techniques and in building simple to advanced artifacts. Delegate tasks and share practical know-how to build their skills.
• You may also take on other duties as assigned.

Requirements

• A bachelor's degree or equivalent experience.
• 4+ years of systems and business analysis experience.
• Extensive, superior or proven knowledge of requirement gathering, work decomposition and change management processes.
• Extensive, superior or proven knowledge of project management processes.
• Extensive, superior or proven knowledge of agile methodology and ways of working.
• Strong ability to understand technical language and hold informed conversations with partners, translating business needs into solutions that can be built.
• Intermediate to advanced understanding of databases and SQL.
• Experience in finance or finance transformation for life and health insurance or related financial services.
• Extensive experience estimating business effort and acting as business liaison for mid- to long-range planning and analysis on large, complex and/or cross-functional projects.
• Experience gathering, tracking and analyzing data sources for processes that require deep technical understanding.
• Self-starter who adapts and works well in a fast-changing business and technical environment.
• Strong mentoring skills and a clear sense of team dynamics, knowing what works and what does not.
• Ability to handle ambiguity on large, complex projects and to coach other business analysts and subject matter experts through unclear situations.
• Proven ability to make the case for change and to act as a catalyst for change within the organization.
• Effective facilitation skills to lead requirement sessions and present to large groups at all levels of the organization.
• Positive, professional and confident in resolving issues and negotiating with other areas.
• Highly effective verbal and written communication. Choose the right medium for each goal, such as email, conference calls, PowerPoint, Microsoft Office or Microsoft Visio.
• Strong listening and comprehension skills.
• Excellent consultative and advisory skills.

Conditions

The base salary range for this role is $63,500.00-$120,000.00. Actual pay depends on skill, geographic location and experience, unless a specific salary is stated in the job description.

The posting closes November 05.

The company treats inclusion and diversity as a priority.

Benefits

• Competitive health, vision and dental coverage, plus short- and long-term disability insurance.
• Performance-based incentive plans.
• Generous paid time off, including paid time to volunteer.
• 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether or not you contribute to the plan. The job description also lists an employer 401(k) contribution of up to 9.5%.
• Mental health support.
• Career advancement opportunities.
• Student loan repayment options.
• Tuition reimbursement.
• Flexible work environments.
• All benefits are subject to the terms of the individual plans.